AG
Senior Relationship Manager, Southern Corporate Office
full-time•Johor Bahru
About this role
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JOB PURPOSE
Assist HOD in credit acquisition of corporate loans/ financings to exceed targets as well as managing the team members.
JOB ACCOUNTABILITIES
1. CREDIT ACQUISITION
• Work with HOD and lead the Team Members with a focus on originating deals, wallet sizing, and cross-selling on an existing portfolio, exceeding clients’ expectations and overall growth.
• Work within the confines of the Risk Management framework.
2. ACCOUNT PROFITABILITY
• Maximize earnings potential and revenue of relationships.
• Review and monitor revenue performance.
• Multiple products sold to clients.
• Managing portfolio’s ECL and ensuring asset quality of the portfolio.
3. CLIENT RELATIONSHIP MANAGEMENT
• Support, identify, solicit, and establish a high-value client base for the bank.
• The ultimate ownership of customer relationships and customer interface.
• Activate opportunities and risk criteria.
• Manage proactively a portfolio of corporate accounts by monitoring the status and credit risk of each account.
• Internal coordination/liaison with service delivery centers / HQ departments to maximize process efficiency and customer satisfaction.
4. SERVICE MANAGEMENT
• Promptness in completing annual reviews, other credit submissions, and preparation of Executive Summary, where necessary.
• Ensure promptness and quality of credit processing.
• To present all annual review papers to Group Management Credit Committee.
• Monitor overdue accounts and undertake prompt measures to prevent deterioration of NPL.
• Provide customer-level information to relevant parties within the Bank.
• Facilitate the drawdown of facilities.
5. STAFF DEVELOPMENT
• Mentor and coach to the Assistant Relationship Manager(s) (ARM).
• Identify training needs and recommend ARM for development training.
• When and where necessary, guide and advise the ARM on their portfolio management.
6. COMPLIANCE WITH REGULATORY AND BANK POLICIES AND PROCEDURES
• To comply with regulations and Bank’s internal policies and procedures and provide feedback to ensure better efficiency.
• Ensure that client instructions are duly effected by applying all standard checks and controls and coordinating with other departments including Operations/Finance/ Compliance.
• Accurately assess the risk profile, suitability, and appropriateness of clients when marketing products and services by maintaining an accurate and up-to-date call report.
• To manage the application of AML/CFT internal programs and procedures including proper maintenance of records and reporting suspicious transactions.
• Apply regulatory requirements such as KYC, AML/CFT, and procedures at all times.
7. ADDITIONAL RESPONSIBILITIES
• Undertake additional responsibilities e.g. working committees etc. assigned by the immediate superior when required.
QUALIFICATIONS
• Degree in Finance, Accounting, or equivalent.
• Candidates with professional credit certifications such as PCC, CCE, BCP, and Chartered Banker will be an added advantage.
• Minimum 6 years of banking experience with majority exposure to corporate banking and credit risk management.
What you'll do
- The Senior Relationship Manager will assist the Head of Department in credit acquisition of corporate loans and managing team members. Responsibilities include maximizing account profitability, managing client relationships, and ensuring compliance with regulatory policies.
About AFFIN Group
Incorporated on 23 October 1975, AFFIN Group proudly commemorates its 50th anniversary in 2025—a milestone reflecting five decades of steadfast dedication to growth, innovation, and financial excellence, aligned with its vision to be the Most Creative and Innovative Financial Company in Malaysia.
Affin Bank Berhad (“AFFIN BANK”) 197501003274 (25046-T) operates as the financial holding entity of Affin Islamic Bank Berhad (“AFFIN ISLAMIC”) 200501027372 (709506-V), Affin Hwang Investment Bank Berhad (“AFFIN HWANG”) 197301000792 (14389-U), Affin Moneybrokers Sdn Bhd (106666-U). Generali Insurance Malaysia Berhad and Generali Life Insurance Malaysia Berhad are affiliated companies of Affin Bank Berhad.
AFFIN Group provides an array of financial products and services catering to individual, enterprise, commercial, and corporate clients. The focus market segments are categorised under essential business units such as Community Banking, Enterprise Banking, Corporate Banking, Treasury, and Investment Banking. For more information, please visit https://www.affingroup.com.
AFFIN BANK and AFFIN ISLAMIC are members of PIDM.
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Frequently Asked Questions
What does a Senior Relationship Manager, Southern Corporate Office do at AFFIN Group?
As a Senior Relationship Manager, Southern Corporate Office at AFFIN Group, you will: the Senior Relationship Manager will assist the Head of Department in credit acquisition of corporate loans and managing team members. Responsibilities include maximizing account profitability, managing client relationships, and ensuring compliance with regulatory policies..
Is the Senior Relationship Manager, Southern Corporate Office position at AFFIN Group remote?
The Senior Relationship Manager, Southern Corporate Office position at AFFIN Group is based in Johor Bahru, Johor, Malaysia. Contact the company through Clera for specific work arrangement details.
How do I apply for the Senior Relationship Manager, Southern Corporate Office position at AFFIN Group?
You can apply for the Senior Relationship Manager, Southern Corporate Office position at AFFIN Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.