Summary
Location
Mexico City
Type
full-time
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About this role
¿Estás listo para despegar tu carrera en uno de los mejores lugares para trabajar?
En Aeroméxico, nos dedicamos a ofrecer la mejor experiencia de viaje a nuestros pasajeros. Esto es posible gracias a que contamos con el mejor talento de la industria. Buscamos que todos nuestros colaboradores crezcan, se desarrollen y conozcan todo su potencial para llegar al éxito en un ambiente inclusivo, diverso y equitativo.
Conoce el reto
Estamos buscando a un Analista Jr Conexiones Domesticas en turno nocturno para brindar experiencias extraordinarias para nuestros clientes.
Este puesto es ideal para una persona con comunicación efectiva, actitud de servicio y trabajo en equipo, que entienda cómo mejorar el servicio al cliente doméstico de carga en conexiones nacionales. Deberá brindar una experiencia diferenciada y contribuir al incremento de ingresos en este tipo de operaciones, siendo responsable de notificar a los clientes sobre el estatus de sus embarques y de informar cualquier incidencia que se presente.
Requisitos educativos:
- Licenciatura en administración o afín.
- Ingles básico.
Experiencia:
- Al menos 6 meses de experiencia atención a clientes.
- Experiencia en carga aérea (deseable).
Competencias clave:
- Rol de turnos.
- Manejo de paquetería de office.
- Proactividad.
- Disponibilidad de horario.
¡Únete a nosotros!
Aeroméxico es el lugar ideal para que sigas creciendo profesionalmente y contribuyas a una cultura increíble.
Abrocha tus cinturones, esta es tu oportunidad de elevar el viaje a una experiencia extraordinaria.
Aeroméxico brinda igualdad de oportunidades y no discrimina al personal o postulantes por su raza, religión, sexo, país de origen, edad, discapacidad, orientación sexual, identidad y expresión de género, embarazo o enfermedad.
Importante: el equipo de Atracción de Talento de Aeroméxico se identificará debidamente y nunca te solicitará pagos ni datos bancarios durante el proceso de selección. Consulta nuestras vacantes únicamente a través de canales oficiales.
Other facts
About Aeromexico
Grupo Aeromexico, S.A.B. de C.V. is a holding company whose subsidiaries are engaged in commercial aviation and the promotion of passenger loyalty programs in Mexico. Aeromexico, Mexico’s global airline, operates more than 600 daily flights and has its main hub in Terminal 2 of the Mexico City International Airport. Its destinations network features 89 cities on three continents; including 43 destinations in Mexico, 18 in the United States, 17 in Latin America, 4 in Europe, 3 in Canada, and 3 in Asia.
The Group's operating fleet of 133 aircraft is comprised of Boeing 787 and 737 jet airliners and next generation Embraer 170 and 190 models. In 2012, the airline announced its most significant investment strategy in Mexican aviation history, purchasing 100 Boeing aircraft including 90 MAX B737 jet airliners and 10 B787-9 Dreamliners.
As a founding member of the SkyTeam airline alliance, Aeromexico offers customers more than 1,000 destinations in 177 countries served by the 20 SkyTeam airline partners rewarding passengers with benefits.
Our vision
Be the #1 choice for delivering the best personalized flying experience with a spirit of warmth and service.
Our Values
Deliver sustained growth by providing consistent service from the heart and creating unique experiences with safety and discipline.
Our Behaviors
Put safety first- Fully comply with norms, policies and procedures
guaranteeing the safety and well-being of our customers and employees.
Serve with excellence- Provide best- in-class quality service, taking care of the details that are important for your customers, and offer a personalized experience every step of the way.
Collaborate as one- Work as a team, creating synergies and integrating different perspectives to be more efficient and unleash Aeromexico’s potential.
Live with unshakable integrity- Be an ambassador for Aeromexico, acting with discipline and responsibility at all moments according to our values and Code of Conduct.
What you'll do
- The role involves providing extraordinary experiences for customers and notifying them about the status of their shipments. The analyst will also be responsible for informing clients of any incidents that occur.
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