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Production Service Engineer
full-timeBengaluru

Summary

Location

Bengaluru

Type

full-time

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About this role

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!


 

Adobe is driving its business into the Cloud and is looking for key engineers to help us get there. We are looking for someone who has hands on Enterprise Software experience, familiarity with Amazon Cloud Services/Microsoft Azure, and experience working with customers to keep them in the game. As we continue to expand our product offerings across the marketplace, you will support our customers in the deployment, operation and upgrade of their sites on single tenant AEM deployments. The challenge Cloud Deployment Engineers are technology-savvy individuals who have experience in Cloud, Automation and Infrastructure and know its value in driving company strategies in Digital Marketing. They work as back-end technical team for our clients to provide technical support, work in various troubleshooting & maintenance tasks and providing solutions along with Customer Success Engineering team to ensure overall customer success. This position includes all of the following aspects –

•Strategic support and consulting in Adobe’s Digital Experience best practices, andbridging communication into Digital Media•Strategic enablement of customers by providing support for deployments, key productupgrades, regular maintenance activities, major production cutovers & releases•Provide triaging support for resolving critical incidents•Focus on ensuring service level agreements for customers

Skill Requirements

•BE/B.Tech in Computer Science Engineering or equivalent•Overall 4/5+ years of relevant work experience

•Strong knowledge of RedHat Linux and Java system•Troubeshooting experience in procution and non-production environment

•Experience with Amazon Web Services and/or Microsoft Azure infrastructure highly desired•

•Experience with Enterprise mission critical software is essential, with Adobe Experience Manager (AEM) a strong plus

•Experience with long term operation, troubleshooting, and upgrade of Enterprise software a plus

•Good written and verbal communications•Superior ability to demonstrate genuine concern, anticipate needs, and address customer or team or project needs

•Experience with Automation tools such as Maven, Jenkins, Git is good to have

•Experience with Chef/Puppet/Salt Stack is good to have•Nice to have scripting skills in Bash/Ruby/Python

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Other facts

Tech stack
Enterprise Software,Amazon Cloud Services,Microsoft Azure,RedHat Linux,Java,Troubleshooting,Adobe Experience Manager,Automation Tools,Maven,Jenkins,Git,Chef,Puppet,Salt Stack,Bash,Ruby,Python

About Adobe

Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results. In short, Adobe is everywhere, and we’re changing the world through digital experiences.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Software Development
Founding Year: 1982

What you'll do

  • The Production Service Engineer will support customers in the deployment, operation, and upgrade of their sites on single tenant AEM deployments. They will provide strategic support and consulting in Adobe’s Digital Experience best practices and ensure overall customer success.

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Frequently Asked Questions

What does a Production Service Engineer do at Adobe?

As a Production Service Engineer at Adobe, you will: the Production Service Engineer will support customers in the deployment, operation, and upgrade of their sites on single tenant AEM deployments. They will provide strategic support and consulting in Adobe’s Digital Experience best practices and ensure overall customer success..

Why join Adobe as a Production Service Engineer?

Adobe is a leading Software Development company.

Is the Production Service Engineer position at Adobe remote?

The Production Service Engineer position at Adobe is based in Bengaluru, India. Contact the company through Clera for specific work arrangement details.

How do I apply for the Production Service Engineer position at Adobe?

You can apply for the Production Service Engineer position at Adobe directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Adobe on their website.