Summary
Location
Waverly
Type
full-time
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About this role
Care Management Assistant
Location: Adena Pike, Waverly, Ohio
Shift/Schedule: Full time- Days - Monday through Friday
Position Summary
The Care Management Assistant provides administrative and clerical support to the Care Management Department. This role supports discharge planning activities, assists with daily office operations, greets visitors, and communicates with internal and external stakeholders. The position requires professionalism, sound judgment, flexibility, and strict adherence to confidentiality standards. This role does not provide direct patient care.
Key Responsibilities
Provide clerical and administrative support to care management staff
Assist with discharge planning documentation and coordination
Answer phones, route calls, and respond to inquiries
Greet visitors and support departmental operations
Maintain accurate records and confidential information
Collaborate with team members in a fast-paced healthcare environment
Minimum Qualifications
Education: High School Diploma or GED required. Associate’s degree in a health-related field preferred.
Experience: 1–2 years clerical experience in a healthcare setting, call center, or patient access
Other facts
About Adena Health
At Adena, we know the health of our communities depends on the strength of our teams. That’s why we seek the area’s best talent to share in our vision: To be our region’s most trusted partner for healthcare. We are connected by our compassion, integrity, and excellence in caring for those closest to us, our friends, family and neighbors. This is what sets us apart, and what makes working for Adena a rewarding career choice.
Adena offers highly competitive compensation and a wide range of employee benefits. We think of our co-workers as family and celebrate their dedication throughout the year with recognition and special events such as Caregiver Appreciation Days. When you join us, you join more than 4,100 of Ohio's finest physicians, caregivers and volunteers.
Adena Health System is an independent, not-for-profit and locally controlled health care organization serving the needs of people in nine counties throughout south central and southern Ohio. Adena provides specialty services typically found in larger markets: cancer, heart, orthopedics, pediatrics, women’s health and more. Based in Chillicothe, OH, Adena Health System, driven by a mission of being called to serve our communities, includes four hospitals, six regional clinics and multiple primary care, specialty clinics and urgent care locations.
What you'll do
- The Care Management Assistant provides administrative and clerical support to the Care Management Department, assisting with discharge planning activities and daily office operations. This role includes greeting visitors and communicating with internal and external stakeholders.
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