If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career.  We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.

Who we are: 

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer*:

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

*Part-time employees are not eligible for all benefits unless they meet hours requirements but are eligible to enroll in ACV’s 401k plan, for 6 paid holidays, 2 floating holidays, and the greater of 3 paid sick days or in accordance with an applicable state or local paid sick leave law.

POSITION SUMMARY

Manages the mechanic shop, arbitration, locksmith and post-sale inspections.  Responsible to see that vehicles are processed in a timely manner.  Provides resolution to problems that arise in this area.

Sells repair work to dealers.

ESSENTIAL FUNCTIONS

• Schedules work load for the most efficient use of equipment and staff.

• Participates in the auction process and troubleshoots as necessary.

• Participates in staff meetings providing direction and support for the growth of the company.

• Increases customer base through networking with area auto dealers and advertising.

• Communicates with other departments and/or customers providing service estimates.

POSITION QUALIFICATIONS

COMPETENCIES

• Must be familiar with automotive service computer programs.

• Must have excellent customer service skills.

• Must be able to prioritize work to meet the weekly auction schedule.

• Must be up-to-date on OSHA requirements and able to train employees as needed.

• Must be able to control supply inventories based on needs.

• Must be able to communicate well with all levels.

• Must be able to counsel and discipline in line with all federal and state laws.

• Must be able to develop a supplier network based on quality and cost.

EDUCATION

•  High school diploma or its equivalent as a minimum.  Associate's degree or higher in business or related degree preferred.

EXPERIENCE

•  At least three years as a service manager or in a comparable position.

• At least two years of supervisory experience.

SKILLS AND ABILITIES

COMPUTER SKILLS

•  Ability to learn company-specific computer programs.

Compensation: $58,560 - $73,200 annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.

No immigration or work visa sponsorship will be provided for this position.

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