About this role
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.
Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.
Work location:
- This position may be based anywhere in the United States and includes travel as part of the responsibilities.
Job Summary
The Inside Sales Operations Manager is responsible for driving strategic sales growth, shaping bid and pricing strategies, and managing full-cycle sales operations across MRO, Home Center, and Digital Retail channels. This role requires exercising independent judgment on matters of significance, including customer engagement strategies, quoting methodologies, profitability decisions, and alignment with business goals. The Inside Sales Operations Manager serves as a trusted advisor to both customers and leadership, ensuring that solutions delivered strengthen market position and profitability.
Key Tasks & Responsibilities (Essential Functions)
- Strategic Bid & Project Ownership: Own and manage the full strategic bid process, including development of pricing strategies that balance competitiveness with profitability targets. Exercise independent discretion to approve or decline bids, negotiate terms, and make commitments on behalf of the business within delegated authority levels. Recommend and implement process and policy improvements that enhance sales effectiveness and alignment with organizational strategy.
- Consultative Product & Application Leadership: Act as a subject matter expert with autonomy to guide customers, sales agents, and internal stakeholders in selecting solutions that directly influence customer success and satisfaction. Translate complex customer requirements into business insights, influencing product development roadmaps and market strategies. Independently resolve escalated customer issues, balancing customer needs with business priorities.
- Cross-Functional Business Leadership: Direct cross-functional teams in engineering, design, operations, and finance to ensure customer commitments are met while balancing cost, feasibility, and profitability. Influence product positioning, specification packages, and solution development strategies across departments. Serve as the internal escalation point, exercising independent judgment to resolve conflicts and align deliverables.
- Cross-Functional Business Leadership: Direct cross-functional teams in engineering, design, operations, and finance to ensure customer commitments are met while balancing cost, feasibility, and profitability. Influence product positioning, specification packages, and solution development strategies across departments. Serve as the internal escalation point, exercising independent judgment to resolve conflicts and align deliverables.
Skills and Minimum Experience Required
- Bachelor’s degree required, advanced degree in Business, Engineering, or related field preferred.
- Minimum 3 years of sales or business management experience in lighting or related industries, with proven responsibility for strategic decision-making.
- 1+ year of experience navigating and interpreting raw data, consolidating information from multiple sources, and creating clear, accurate reports using Excel or similar software (basic formulas, sorting, filtering, and data organization).
- Demonstrated ability to exercise independent judgment on pricing, profitability, and customer strategies.
- Strong consultative, negotiation, and communication skills across executive and operational levels.
- Experience leading cross-functional initiatives and influencing organizational policy or strategy.
Required Education
- Bachelor’s degree required, advanced degree in Business, Engineering, or related field preferred.
Required Experience
- Minimum 3 years of sales or business management experience in lighting or related industries, with proven responsibility for strategic decision-making.
Physical Requirements
- Sedentary Work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking or standing is required only occasionally, and all other sedentary criteria are met.
Travel Requirements
- Up to 25%, domestic
The range for this position is $66,500.00 to $119,700.00. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here.
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
Other facts
About Acuity Inc.
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.
Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.
What you'll do
- The Inside Sales Operations Manager is responsible for driving strategic sales growth and managing full-cycle sales operations across various channels. This role includes shaping bid and pricing strategies and serving as a trusted advisor to customers and leadership.
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