Employment Type

Part-Time (15 hours per week)
(Potential to grow into a long-term, expanded role)

Time Zone - PST

Reporting Line

Founder / Head of Sales

Industry

Beauty, Fashion, Fragrance & Lifestyle
(B2B, Wholesale, and Brand Partnerships)

About the Role

We are seeking a highly organized, proactive Account Executive to support and grow our sales operations. This role is ideal for someone who is both detail-oriented and sales-driven, thrives in fast-moving environments, and is excited about working with beauty, fashion, fragrance, and lifestyle brands.

This is NOT a passive administrative role. You will be expected to think ahead, take initiative, and continuously improve systems and processes while actively supporting outbound sales, CRM management, lead generation, and deal progression.

You will work closely with the Founder / Head of Sales and play a critical role in keeping the sales engine moving efficiently and predictably.

Key ResponsibilitiesSales & Outreach

• Execute outbound sales outreach via email, CRM, and related platforms
• Follow up consistently with warm and cold leads
• Support deal progression and assist with closing qualified opportunities
• Maintain clear, professional, and timely communication with prospects and clients

CRM & Sales Operations

• Maintain accurate, up-to-date CRM records
• Track leads, conversations, follow-ups, and deal stages
• Build, manage, and refine sales pipelines and workflows
• Ensure no leads or opportunities fall through the cracks

Lead Generation

• Research and identify qualified prospects aligned with target customer profiles
• Build and maintain lead lists across wholesale, retail, and B2B channels
• Support ongoing prospecting efforts and account targeting

Process & Organization

• Create and maintain sales trackers, reports, and dashboards
• Identify inefficiencies and proactively suggest improvements
• Support documentation of sales processes and standard operating procedures (SOPs)

Learning & Growth

• Independently learn new tools, platforms, and sales methods as needed
• Adapt quickly to new brands, offerings, and sales strategies
• Stay curious and engaged with trends in beauty, fashion, fragrance, and lifestyle

What Success Looks Like

• CRM is clean, organized, and always up to date
• Leads are consistently contacted and followed up with
• Sales pipelines are clearly tracked and progressing
• Founder and leadership have full visibility into sales activity
• You proactively bring ideas to improve efficiency, outreach, and results

KPIs & Performance Metrics

This role is evaluated on activity, quality, and outcomes. Clear metrics ensure alignment, accountability, and growth.

1. Sales Activity & Outreach KPIs

Measured weekly and monthly

• Number of outbound messages sent (email + CRM)
• Follow-up completion rate (target: 90%+ on-time follow-ups)
• Response rate from outbound outreach
• Meetings or qualified conversations booked
• Lead-to-conversation conversion rate

Success Benchmark:
Consistent, thoughtful outreach with improving response and booking rates.

2. CRM & Data Integrity KPIs

Measured weekly

• CRM accuracy (target: 95%+ clean records)
• All leads assigned a clear status and next action
• Zero stale leads (no lead untouched beyond agreed timelines)
• Timely updates after every interaction
• Clear pipeline stages and notes

Success Benchmark:
Founder can open the CRM at any time and immediately understand deal status.

3. Lead Generation KPIs

Measured monthly

• Number of qualified leads added to CRM
• Accuracy of lead qualification (industry, fit, buyer type)
• Percentage of leads progressing to conversation
• Lead quality score based on relevance and readiness

Success Benchmark:
Lead lists are targeted, thoughtful, and strategy-aligned — not generic scraping.

4. Deal Support & Revenue KPIs

Measured monthly and quarterly

• Opportunities supported through the pipeline
• Deals closed or assisted (directly or indirectly)
• Time-to-follow-up on warm leads (target: <24 hours)
• Revenue influenced by outreach and follow-up efforts

Success Benchmark:
Sales velocity improves and opportunities do not stall due to lack of follow-up.

5. Organization & Execution KPIs

Measured weekly

• Tasks completed on time (target: 95%+)
• Accuracy of reporting and trackers
• Internal communication clarity and responsiveness
• Ability to anticipate needs before being asked

Success Benchmark:
Sales operations feel lighter, faster, and more predictable.

6. Initiative & Growth KPIs

Measured quarterly

• Tools or processes independently learned and implemented
• Improvement suggestions made and executed
• Ability to self-correct without constant feedback
• Growth in responsibility and autonomy

Success Benchmark:
The role evolves from support to ownership.

Why This Role Is Special

• Direct collaboration with an experienced founder and sales leader
• Exposure to high-end beauty, fashion, and lifestyle brands
• Clear path to grow into senior sales or account leadership
• Long-term opportunity with increasing responsibility and compensation

Must-Haves

• Excellent written and spoken English (professional, polished, confident)
• Strong organizational skills and exceptional attention to detail
• Proven ability to manage multiple tasks independently
• Proactive mindset — you take initiative without being asked
• Comfort with outbound sales, follow-ups, and persistence
• Ability to self-teach new tools, platforms, and skills
• Genuine interest in beauty, fashion, fragrance, or lifestyle brands

Nice-to-Haves

• Experience with CRMs (HubSpot, Monday.com, Salesforce, or similar)
• Background in B2B sales, wholesale, or account management
• Experience working with U.S.-based clients or founders
• Familiarity with email outreach tools and lead databases