Front Desk Associate - Grande North
full-time•San Diego•$0k - $0k
About this role
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism and our core values of excellence, innovation, and care for people continue to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action Property Management, the leader in community management, is seeking a Full-Time Front Desk Associate to join our team at our luxury high-rise association, Grande North, located in San Diego.
Compensation: $24 to $25 per hour
Schedule: Sunday & Monday: 7AM - 3:30PM; Thursday to Saturday: 3PM - 11:30PM
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- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete Daily Activity Report
- Answer and direct incoming phone calls. Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate strong understanding of the association's governing documents
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
- At least six months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred.
- Hospitality Management college students or recent graduates are highly desired.
- Polished and professional appearance and demeanor.
- Upbeat and positive team player attitude.
- Strong judgment and solutions-oriented.
- Proactive customer service approach.
- Rated 4.3 stars on Glassdoor
- Comprehensive health benefits include health and wellness plans, 401(k) with company match, and generous paid time off.
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values driven company culture promoting team work and excellence
Why You'll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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What you'll do
- The Front Desk Associate will deliver exceptional customer service and ensure resident satisfaction while maintaining the front desk area and monitoring lobby activity. Responsibilities also include answering phone calls, addressing resident concerns, and providing concierge services.
About Action Property Management
Our mission is to help you love where you live!
Action Property Management is the largest privately-owned homeowner association management company based in California. Our size enables us to match or exceed all of the resources of the biggest, national companies; and yet retain the agility and flexibility of a private, local company--allowing us to leverage those resources in customized ways for the benefit of our clients.
The Action difference is built on the belief that we provide a service that actually matters. When you hire Action, you are entrusting us to care for the quality of life where you live. We understand that the biggest moments in life often happen at home. Our goal is to shape our services to the unique needs of your community so you can live these moments in the best possible way.
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Frequently Asked Questions
What does Action Property Management pay for a Front Desk Associate - Grande North?
Action Property Management offers a competitive compensation package for the Front Desk Associate - Grande North role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Front Desk Associate - Grande North do at Action Property Management?
As a Front Desk Associate - Grande North at Action Property Management, you will: the Front Desk Associate will deliver exceptional customer service and ensure resident satisfaction while maintaining the front desk area and monitoring lobby activity. Responsibilities also include answering phone calls, addressing resident concerns, and providing concierge services..
Is the Front Desk Associate - Grande North position at Action Property Management remote?
The Front Desk Associate - Grande North position at Action Property Management is based in San Diego, California, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Front Desk Associate - Grande North position at Action Property Management?
You can apply for the Front Desk Associate - Grande North position at Action Property Managementdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.