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Full Time Tech Specialist, Google Store Retail Newbury
full-timeBoston$0k - $0k

Summary

Location

Boston

Salary

$0k - $0k

Type

full-time

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About this role

The Full-Time Google Tech Specialist will assess customer support needs, troubleshoot, or diagnose issues and thoroughly explain potential solutions to all knowledge levels including soft pass off to alternative support solutions in Google's newest retail store. The Tech Specialist will provide assistance for customer product post-sale set up support, manage customer queues, prioritize resources and resolve customer escalations in a fast-paced environment.

Pay Range: $23.00 - $26.00 per hour


Mosaic is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.

We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic’s ultimate mission is to propel our client’s business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

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Other facts

Tech stack
Customer Support,Troubleshooting,Diagnosis,Problem Solving,Communication,Queue Management,Resource Prioritization,Escalation Resolution

About Acosta

Acosta brings simplicity to retail sales. We act as a catalyst to boldly connect brands, retailers and consumers, fueling growth and building long-term value throughout North America and Europe.

We are deeply embedded in every corner of the retail industry, strengthening the local, regional and national relationships between brands and retailers.​ Our team of experts uses deep industry insight, cutting-edge analytics and integrated partnerships to help our clients move ahead with confidence.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Retail
Founding Year: 1927

What you'll do

  • The Tech Specialist will assess customer support needs and troubleshoot issues while explaining solutions to customers. They will also manage customer queues and resolve escalations in a fast-paced environment.

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Frequently Asked Questions

What does Acosta pay for a Full Time Tech Specialist, Google Store Retail Newbury?

Acosta offers a competitive compensation package for the Full Time Tech Specialist, Google Store Retail Newbury role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.

What does a Full Time Tech Specialist, Google Store Retail Newbury do at Acosta?

As a Full Time Tech Specialist, Google Store Retail Newbury at Acosta, you will: the Tech Specialist will assess customer support needs and troubleshoot issues while explaining solutions to customers. They will also manage customer queues and resolve escalations in a fast-paced environment..

Why join Acosta as a Full Time Tech Specialist, Google Store Retail Newbury?

Acosta is a leading Retail company. The Full Time Tech Specialist, Google Store Retail Newbury role offers competitive compensation.

Is the Full Time Tech Specialist, Google Store Retail Newbury position at Acosta remote?

The Full Time Tech Specialist, Google Store Retail Newbury position at Acosta is based in Boston, Massachusetts, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Full Time Tech Specialist, Google Store Retail Newbury position at Acosta?

You can apply for the Full Time Tech Specialist, Google Store Retail Newbury position at Acosta directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Acosta on their website.