AS
Annual Service Agreement Renewal Agent
full-time•Orlando
About this role
Service Agreement Sales Agent – Orlando, FL
Do you thrive in a fast-paced, goal-driven environment where hard work is rewarded? Are you motivated by the opportunity to earn more while helping customers protect the products that support their independence? If so, you’ll love being part of the Annual Service Agreements sales team at Acorn Stairlifts. Our agents enjoy uncapped earning potential and the satisfaction of making a meaningful difference every day. We invest in your success through paid training, coaching, and ongoing development—your growth is our growth.
What You’ll Do
- Drive revenue by making a high volume of outbound calls to existing stairlift owners to promote the value of an annual service agreement.
- Serve as the first point of contact for inbound calls—listening, identifying customer needs, and converting opportunities into sales.
- Deliver a positive and empathetic customer experience that builds trust and supports long-term relationships.
- Accurately document all interactions, update customer information, and ensure correct follow-up actions and dispositions.
- Partner with the Service department when customers report breakdowns or require maintenance.
- Consistently meet or exceed established sales metrics, including conversion rates, call volume, and quality standards.
What We Offer
- Uncapped earning potential with competitive base salary + commission + Incencitive & Daily Spiffs
- Paid, ongoing sales training and advancement opportunities within a growing global company
- Comprehensive benefits package: Medical, Dental, Vision
- Enrollment in company 401(k) program, with company match
- Company-paid Life Insurance + Short- and Long-Term Disability
- 7 paid holidays + 10 days paid time off annually; paid time off increases to 15 days annually after 2 years
- A supportive, energetic workplace where success is celebrated
What You Bring
- High school diploma or GED required; 1–3 years of related sales or call center experience strongly preferred
- Demonstrated ability to achieve sales goals in a high-volume contact environment
- Excellent verbal communication and persuasive selling skills
- Customer-focused mindset with the ability to handle objections confidently and professionally
- Strong attention to detail while navigating computer systems and documenting updates accurately
- Ability to multitask, adapt quickly, and maintain resilience while working toward measurable results
- Proficiency with web-based platforms and email applications such as Microsoft Outlook
About Acorn Stairlifts
Employing more than 1,700 people worldwide, Acorn Stairlifts is the world’s largest independent manufacturer and supplier of stairlifts, with operations in over 84 countries. We are committed to improving customer mobility and independence—one lift at a time.
What you'll do
- The Annual Service Agreement Renewal Agent will drive revenue through high-volume outbound calls to existing customers and serve as the first point of contact for inbound calls. They will also document interactions and partner with the Service department for customer maintenance needs.
About Acorn Stairlifts, Inc.
Acorn Stairlifts is the World Leader in the manufacture, installation and innovation of stairlifts.
Acorn is one of the largest manufacturers and suppliers of stairlifts worldwide, with offices in the UK, USA, Canada, Australia and Germany. Acorn currently manufactures in excess of 50,000 new units each year and has more than 600,000 satisfied customers worldwide.
The core business of Acorn has always remained the same; the manufacture and supply of Acorn Stairlifts. The 'keep it simple' ethos has allowed Acorn to focus on one thing - and to do it better than anyone else.
Stairlifts (sometimes called a chairlifts) are the perfect solution to mobility issues with your stairs, making all parts of your home accessible again. Stairlifts can take you up and down your stairs effortlessly, in both safety and comfort. You can smoothly ride from one floor to another and you will realize how wonderful it is to enjoy your entire home again. The Acorn Stairlift is not only a great solution for seniors, but is built specifically for anyone who finds a bit of difficulty going up and down their stairs.
Give your life a lift with an Acorn Stairlift.
Ready to join Acorn Stairlifts, Inc.?
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Frequently Asked Questions
What does a Annual Service Agreement Renewal Agent do at Acorn Stairlifts, Inc.?
As a Annual Service Agreement Renewal Agent at Acorn Stairlifts, Inc., you will: the Annual Service Agreement Renewal Agent will drive revenue through high-volume outbound calls to existing customers and serve as the first point of contact for inbound calls. They will also document interactions and partner with the Service department for customer maintenance needs..
Is the Annual Service Agreement Renewal Agent position at Acorn Stairlifts, Inc. remote?
The Annual Service Agreement Renewal Agent position at Acorn Stairlifts, Inc. is based in Orlando, Florida, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Annual Service Agreement Renewal Agent position at Acorn Stairlifts, Inc.?
You can apply for the Annual Service Agreement Renewal Agent position at Acorn Stairlifts, Inc.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.