AG
Fulfillment Specialist
full-time•San Jose
About this role
Job Summary
Acer America Corporation is a fast-paced, high-growth, computer hardware company located in the heart of Silicon Valley. We are looking for a detail-oriented, experienced individual with a enthusiasm for supply chain operations to fill one of our Bilingual (English/Mandarin) Order Fulfillment Specialist roles.
Job Responsibility
- Contribute to monthly high-level planning sessions covering future month forecast gaps and current month shortfalls.
- Complete ownership of customer level demand plans leveraging historical sell in and sell through data, as well customer relationships to provide accurate forecasts for ongoing products.
- Administer product launches at the customer & SKU level and be an advocate for assigned accounts timing and load-in needs.
- Develop business recommendations and proposals to increase sales revenue, reduce cost, and create efficiencies.
- Manage supply chain purchase of materials in support of the plan based on your forecasting.
- Active Cross-Functional meeting attendance/participation for key insight gathering (Product Management, Business Management, Supply Chain and Other).
- Ensures timely and accurate forecast submittal within each monthly process cycle and for any subsequent out-of-cycle maintenance adjustments.
- Contribute in managing product lifecycles by collaborating with cross-functional teams in developing inventory strategies on existing items, new products, and product transitions.
- Help prepare reports and presentations for multiple teams, including c-level staff
- Work with multiple teams to track orders to commit and demand supply/commit matching
- Use advanced Excel/Database skills help diagnose problems and support ad hoc business decisions.
Requirements
- Bilingual (English/Mandarin)
- Strong cross-functional & cross-cultural collaboration skills.
- Ability to effectively manage time and meet necessary targets.
- Willingness to take ownership of new tasks and problem-solve independently, but not scared to ask for help
- Extreme attention to detail, and customer requirements
- Strong communication and relationship-building skills with overseas ODM and other teams within the organization
- Collaborative and flexible work style
- Excellent communication skills, including strong written and presentation skills
- Working knowledge with prior demand planning software a plus
- Proficient with basic PC skills including Microsoft Excel, Power Point and Word.
Qualifications
- BS/BA degree in supply chain, business or related discipline. or equivalent work experience
- Four (4) + years experience working in supply chain, preferred order fulfillment/demand planning
- Bilingual (English/Mandarin)
- Demonstrated Microsoft Excel skills, ability to work with CSV imports/exports (Pivot Tables, VLookups, etc. a plus)
- Familiarity with online portals, online software
- SAP ERP experience strongly preferred
- Self-motivated with ability to prioritize tasks and work in a very fast-paced, rapidly changing environment
- Strong written and verbal communication skills
Acer is an EEO employer that considers applicants for all positions without regard to race, color, creed, religion, gender, age, national origin, marital status, status with regard to public assistance, disability, veteran status or preferred orientation.
What you'll do
- The Fulfillment Specialist will manage customer demand plans and oversee product launches while collaborating with cross-functional teams. They will also contribute to high-level planning sessions and ensure accurate forecasts are submitted timely.
About Acer Group
Founded in 1976, Acer is one of the world's top ICT companies with a presence in more than 160 countries. As Acer evolves with the industry and changing lifestyles, it is focused on enabling a world where hardware, software and services will fuse with one another, creating ecosystems and opening up new possibilities for consumers and businesses alike. Acer's 7,500 employees are dedicated to the research, design, marketing, sale, and support of products and solutions that break barriers between people and technology.
At Acer, we've created an atmosphere that stimulates creativity and encourages individuality, freedom, and autonomy. Our established yet flexible organization invites you to work "out of the box" to surprise us with new ideas and challenge us with original thinking. Get a fresh perspective on your career. Take a look at where you could go with Acer. We're ready to offer new directions—and a fresh perspective—to talented people looking for career opportunities.
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Frequently Asked Questions
What does a Fulfillment Specialist do at Acer Group?
As a Fulfillment Specialist at Acer Group, you will: the Fulfillment Specialist will manage customer demand plans and oversee product launches while collaborating with cross-functional teams. They will also contribute to high-level planning sessions and ensure accurate forecasts are submitted timely..
Is the Fulfillment Specialist position at Acer Group remote?
The Fulfillment Specialist position at Acer Group is based in San Jose, California, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Fulfillment Specialist position at Acer Group?
You can apply for the Fulfillment Specialist position at Acer Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.