Summary
Location
Panama City
Type
full-time
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About this role
Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Personal Lines Account Coordinator to their Acentria team.
Job Summary:
The Account Coordinator provides administrative support to Personal Lines Account Managers to process client data to facilitate new and renewal business. This position processes and maintains client forms/data and other duties as are required to establish, service and maintain accounts providing exceptional customer service.
Essential Functions:
- Assists with new business quoting, proposal, sales, and development
- Collects client data/information
- Assists to review processed policies as needed
- Assists in transacting/processing invoices and payments
- Daily service to clients - endorsement requests, general coverage questions, certificates of insurance, MVRs, issue ID cards
- Assists with endorsement requests to carriers
- Enters new client data into agency management system, EPIC
- Assists in entering new accords for existing clients
- Organizes binders
- Adheres to agency customer service standards
Competencies & Qualifications:
- Strong organizational, multitasking, customer service, prioritization, comprehension, and detail-oriented skills
- Advanced level proficiency in Microsoft Office Suite, Adobe Pro, and insurance agency management software (EPIC)
- Ability to talk to others to convey information effectively
- Ability to choose the right mathematical method or formula to solve a problem
- Ability to use logic and reasoning to identify the strengths, and weaknesses of alternative solutions, conclusions, or approaches to a problem
- Ability to analyze and evaluate results to choose the best solutions and solve problems on complex issues
- Ability to assess the value, importance or quality of
Education & Experience:
- State insurance license 4-40 or 2-20 preferred, willing to train the right candidate
- High School diploma or equivalent
- Some college helpful
Disclaimer:
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.
Equal Employment Opportunity (EEO):
FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
Benefits:
FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
Other facts
About Acentria Insurance
As one of the top insurance agencies in the Southeastern US, our team knows about the risks that face our communities.
As one of the fastest growing agencies, Acentria Insurance provides all our clients with the utmost service and the latest in products and programs. We recognize that everyone is unique in their insurance needs, so we take the time to get to know you. Whether it be car insurance, home insurance, or business insurance, our team of professionals will meet with you to analyze your specific needs and customize a plan to fit your unique situation.
We are a full service independent insurance agency, so we always work for you. Serving the needs of our clients and their satisfaction is our #1 priority. We are proud of our heritage and the many satisfied clients we serve across the United States.
With over 50 locations throughout the Southeastern US, we are your dedicated resource for ALL things insurance.
Acentria Insurance is a Foundation Risk Partners Company.
What you'll do
- The Personal Lines Account Coordinator provides administrative support to Account Managers by processing client data for new and renewal business. This includes handling client inquiries, maintaining client records, and ensuring exceptional customer service.
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