About this role
Company Description
About Orient Express
Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express. Follow the journey at @orientexpress on Instagram or visit the website at www.orient-express.com.
About Orient Express La Minerva
Considered as the beloved capital of the Orient Express legend, Rome is the first Orient Express hotel, La Minerva, in 2025. Orient Express has entrusted the interior architecture and artistic direction of the hotel Hugo Toro. The former Palazzo Fonseca is a sumptuous 17th-century palace with a huge, majestic façade. A place of memory still adorned with its Roman columns, sculptures by Rinaldo Rinaldi, a disciple of Canova, and the fascinating goddess Minerva. At the end of 2024, a new décor and interior inspired by the Roman domus and the riches of the "Eternal City" will be revealed with a new touch of contemporary elegance.
Job Description
Position Overview
The People & Culture Assistant Manager supports the effective delivery of Human Resources and employee experience initiatives at Hotel La Minerva. This role plays a key part in fostering a positive workplace culture, ensuring compliance with HR standards, and supporting the hotel’s mission to provide exceptional hospitality. The ideal candidate is proactive, detail-oriented, and committed to creating an engaging and supportive environment for all team members.
Main Activities
Recruitment & Onboarding
- Responsible of full life-cycle recruitment process, from job-posting to on-boarding process.
- Coordinate onboarding and induction activities to ensure a smooth integration of new employees into the hotel.
- Maintain accurate employee records and ensure documentation is compliant with internal standards and local regulations.
Employee Relations & Culture
- Foster a positive and inclusive workplace culture aligned with the values of Hotel La Minerva
- Support employee engagement initiatives, recognition programs, and internal communication.
Training & Development
- Assist in organizing training sessions, workshops, and development programs.
- Monitor training compliance and maintain training records in collaboration with P&C Manager and L&D Director.
- Help identify performance improvement needs and training solutions.
- Identify opportunities for staff development to enhance service excellence.
HR Administration
- Manage daily HR administrative tasks.
- Assist in tracking probation periods.
- Support payroll preparation.
- Ensure compliance with labor laws, hotel policies, and safety standards.
Qualifications
- Bachelor’s degree in human resources, or related field.
- At least 3-5 years of experience in HR or People & Culture roles, within the hospitality sector.
- Hold recognized HR certifications (such as CIPD, SHRM, etc.) represent a strong plus.
- Fluent level of English is requested; knowledge of any other language is an asset.
- Proficiency in HR software and MS Office Suite.
- HR Admin skills are preferable.
- Excellent organizational abilities and attention to detail.
- Ability to handle confidential information with professionalism and discretion.
- Strong problem-solving skills and a service-oriented mindset.
Additional Information
A competitive salary package.
ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.
Learning & development: Opportunity to develop your talent and grow within your property and across the world!
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Other facts
About AccorHotel
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
What you'll do
- The People & Culture Assistant Manager supports the delivery of HR and employee experience initiatives at Hotel La Minerva. This role is crucial in fostering a positive workplace culture and ensuring compliance with HR standards.
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