About this role
Company Description
Az Accor szállodalánc több mint 5400 szállodát üzemeltet 110 országban. Nálunk hiteles, tapasztalt magyar és külföldi kollégáktól tanulhatsz, motiváló nemzetközi környezetben.
A jó hangulat, közvetlen hangnem, az egymásba vetett bizalom olyan visszajelzések munkatársainktól, amelyekre biztosan Te is vágysz, ha a jövőbeli munkahelyedre gondolsz.
Hisszük, hogy nálunk megtalálod a helyed, és azt is, hogy veled együtt nagy dolgokat viszünk majd véghez!
Várjuk jelentkezésed, legyél Te is részese szenvedélyünknek a vendéglátás iránt!
Job Description
Are you really not a morning person? Perfect, because we are looking for a night worker!
For our Night Receptionist vacancy at TRIBE Den Haag Centraal, we are looking for a reliable and supportive presence during the hours when almost everyone else is asleep.
Our night-time hero speaks multiple languages and has hospitality running through their veins.
Who are we looking for?
The person filling the role of Night Receptionist ensures that our guests have a fantastic stay at our hotel. You are the face of the hotel and the main point of contact for our guests during the night. Your working day starts every evening with a briefing, so you are well informed about what to expect during your shift. And whatever else happens throughout the night? You are flexible enough and able to think “out of the box” to respond in a hospitable and guest-focused manner.
You check guests in and are able to tell them everything about the surroundings and our city by the dunes. Within this versatile role as Night Receptionist, you carry out the night audit and oversee the general safety within the hotel. When guests check out, you know one thing for sure: they have had an unforgettable stay. Together with your colleagues, you truly make the difference!
Qualifications
Who are you?!
For the position of Night Receptionist at TRIBE, we are looking for someone who is fluent in English; knowledge of additional languages is a major plus. You preferably have experience in the hospitality industry or a customer-oriented role and possess excellent communication and interpersonal skills. You work accurately, have a problem-solving mindset, and a strong attention to detail.
In addition, you are comfortable working with computers and hotel tools, with knowledge of Opera PMS being an advantage. You are flexible and available for night shifts and are able to remain calm and efficient under pressure. With your professional appearance, positive attitude, and empathetic, guest-oriented approach, you are able to maintain a high level of service both independently and as part of a team. Thanks to your strong organizational skills and ability to multitask, you ensure that everything runs smoothly and in an organized manner throughout the night.
Additional Information
What do we offer you?
- A salary in Salary Group V, Step 4 of the Hospitality Collective Labour Agreement (Horeca CAO). We pay 10% above the Horeca CAO;
- A 15% night shift allowance applied to your entire shift;
- 25 vacation days per year based on a full-time contract—on the condition that you promise to come back afterwards;
- A travel allowance of up to €23 per day, based on home-to-work distance;
- An Accor ALL Heartist Card, giving you discounts on hotel stays, car rentals, and more;
- As a colleague, you can participate for free in yoga and bootcamp classes;
- Plenty of development opportunities through training courses and workshops at our own Accor Academy.
Questions about this vacancy or want to know more about TRIBE?
Please contact Chivato Manuputty (Mr.) via +31 70 363 6700.
Acquisition in response to this vacancy is not appreciated.
Other facts
About AccorHotel
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
What you'll do
- The Night Receptionist ensures that guests have a fantastic stay and is the main point of contact during the night. Responsibilities include checking guests in, conducting the night audit, and overseeing hotel safety.
Ready to join AccorHotel?
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