About this role
Company Description
Located in the heart of the Sydney CBD, nestled in Novotel Sydney City Centre our beautiful and vibrant Birdie is looking for a Food & Beverage enthusiast to join as our Assistant Manager.
At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
Job Description
This is a hands-on role which is focused on delivering exceptional service and experiences to our valued, loyal guests. Reporting to the General Manager, you will have a strong presence in the operations, leading a talented team.
As our Assistant Manager, you will:
- Lead and develop a team of hospitality professionals.
- Ensure efficient, friendly and professional food and beverage service is provided to all guests.
- Serve food and beverages promptly and professionally while adhering to menu knowledge, service standards, and dietary requirements.
- Provide guests and patrons with an experience and environment that exceeds expectations.
- Implement programs and conduct training for the team, ensuring all Heartists are knowledgeable and competent in all procedures and offerings
- Create and publish weekly rosters in a timely manner ensuring payroll cost are in line with the budget
- Drive the constant innovation of Birdie Bar & Brasserie’s products, service and offerings
- Work closely with the Head Chef & General Manager to maximise opportunities for the venue
Qualifications
Your Skills and Experience will include:
- Prior experience in a supervisory or management role in a hotel or hospitality venue
- All-round Food & Beverage knowledge including barista & bar skills
- A passion for leading and teaching
- Strong verbal and written communication skills
- The ability and flexibility to multi-task in a dynamic environment
- A valid NSW RSA
- Availability to work 38 hours per week on a rotating roster
- Valid, unrestricted Australian working rights
Additional Information
What’s In It for You
- Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
- Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.
- Continuous learning and investment into your capability
- Work alongside passionate industry professionals
Be mentored by experienced Accor Hospitality professionals who want to see you succeed!
Our Commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Other facts
About AccorHotel
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
What you'll do
- The Assistant Manager will lead and develop a team to deliver exceptional food and beverage service while ensuring a positive guest experience. They will also implement training programs and drive innovation in the venue's offerings.
Ready to join AccorHotel?
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