About this role
Job Description
- Permanent Part Time opportunity - Minimum 20 hours per week, Mon-Fri, during business hours
- 9th of Febuary start date, paid training for 1 week in the Auckland CBD
- $24.20 per hour + Kiwi Saver + Commissions + Employee Discounts
- Work from home opportunity – post 1st week of training, in Auckland
About the Company
Accor is the largest Hotel Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle, across 40+ brands, including the Novotel, Sofitel, Ibis, Mercure, Mantra, Pullman & Raffles.
Our Business
Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in Asia Pacific, supporting a paid membership base of over 460,000 smart travelers and lifestyle enthusiasts. Members enjoy 2 free nights each year, 30% off dining at Accor hotels, 15% off their stays globally across 4,600 hotels, automatic ALL Gold status and much more.
We are super excited to of launched our brand new product, Explorer, with elevated benefits to our members this October, making it the most exciting time to join us.
About the Role - Loyalty Sales Consultant
In this role, you will be calling previous guests of an Accor Hotel from the comfort of your own home, inviting them to join our award winning, paid Loyalty Membership Program. More specifically, you will:
Make outbound calls to customers who have stayed at an Accor hotel
Use Accor Plus sales methodology to discover needs & close sale
About You
You enjoy speaking with people and have the confidence to build rapport quickly. You can stay motivated by achieving sales targets and take pride in delivering unforgettable experiences to our loyal members
Strong communication skills with the ability to adapt to different customers
Active listening and a genuine interest in understanding customer needs
Excited about working in a sales environment, with uncapped commissions
Able to start paid training, in our Auckland CBD office, on Monday the 3rd of November (9am to 4.30pm) for 1 week, and then work from home, 20 hours a week (Mon-Fri)
Suitable working from home environment, including strong wifi, desk & adjustable chair (headset & laptop provided by us)
Why Us?
Enjoy full support with our paid in-house training program, plus ongoing training and coaching from our supportive managers. Other benefits include
Fully remote role (post training), with set rosters during business hours, no weekends or late nights
Weekly pay, including your uncapped commission!
Staff rates at Accor hotels worldwide, and the opportunity to earn your own Accor Plus membership
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Other facts
About AccorCorpo
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history.
As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels.
Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.
What you'll do
- The Loyalty Sales Consultant will make outbound calls to previous guests of Accor Hotels, inviting them to join the loyalty membership program. They will utilize sales methodologies to discover customer needs and close sales.
Ready to join AccorCorpo?
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