About this role
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
WHAT YOU WILL BE DOING:
- Functions as the primary strategic business leader with overall responsibility of Hotel Operations to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
- Develop the operational and commercial strategy to ensure the successful hotel opening with strong business forecast maximizing revenue potential.
- Act as an integral role model, displaying explicit knowledge and awareness of company, brand standards and emotional luxury.
- Ensure that service standards and procedures, as well as the delivery of the brands’ guest service experience are at the highest possible level.
- Recruit and build a team to provide luxurious and personal hospitality, by creating personalized experiences and intuitive service that is impeccable.
- Think about the future anticipating future trends and opportunities; translate organizational strategy into appropriate local strategy.
- Drive culture of delivering memorable experiences and taking pride in turning moments into memories.
- Establish strong and successful relationships with all stakeholders, including owning company, local authorities and surrounding community.
Qualifications
YOUR EXPERIENCE AND SKILLS INCLUDE:
- Prior pre-opening experience with a luxury hotel of a similar positioning as Fairmont.
- Proven track record of building a strong service, and quality culture.
- Strong understanding of luxury hotel sales and distribution, with an understanding of the Indian market and international luxury travel.
- Strong people skills and a track record of fostering positive, inclusive, high-performing cultures.
- Is representative of this Iconic Brand of Distinguished Hotels
- Composed and confident in dealing with luxury guests from both India domestic and international origins
- Understands the importance of delivering emotional luxury
- Demonstrated leadership, organizational, and interpersonal skills.
- Creative and innovative mindset.
- Experience in developing and handling socials and weddings.
- Possessing excellent communication skills, superior knowledge of business functions, exceptional budgeting and finance skills and strong leadership qualities
- Min 10 years leadership experience in luxury hospitality
Additional Information
WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities
Other facts
About AccorCorpo
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history.
As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels.
Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.
What you'll do
- The General Manager will lead hotel operations to achieve customer satisfaction and financial goals while developing operational and commercial strategies for a successful hotel opening. They will also recruit and build a team to provide luxurious hospitality and establish strong relationships with stakeholders.
Ready to join AccorCorpo?
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