Our dedicated front line staff are out in the field making it happen on a daily basis. Our administration staff play a key role in supporting our frontline staff by giving them the resources and tools they need to be successful. Whether Finance, HR, IT, or Quality Assurance is your game, you’ll be supporting our agency to be able to provide the best programs and services possible. You’ll get to work in a supportive, creative culture with many benefits.

OVERVIEW OF PRIMARY RESPONSIBILITES:

The Residential Recovery Counselor will support the day-to-day operations of the residential recovery program ensuring compliance with state and OASAS regulations as well as agency policies and procedures for adults in recovery. This position oversees day-to-day routines of residents:  wakeup, grooming/dressing, preparing for work, programs or appointments, shared mealtimes, household tasks social/recreational activities and pm curfews. Provide direct support for up to 12 residents by enforcing adherence to house rules, policies and practices for all residents and visitors.

PRIMARY FUNCTIONS:

• Orient residents to the program, local surroundings, and community resources.
• Conduct urine drug screens and breathalyzer with residents according to protocol.
• Provide direct, on-site supervision for up to 12 residents and oversee day-to-day functioning of the house.
• Supports the resident in the acquisition of activities of daily living skills, community living and work readiness skills
• Hold/facilitate resident meetings to plan meals or outings, assign chores, and listen to feedback.
• Report safety concerns at residence and follow-through to resolution.
• Respond to routine and/or emergency medical needs as required.
• Hold resident accountable to the core aspects of their recovery program.
• Discuss with House Manager and, as necessary, provide written notes regarding the response of the resident to community living and compliance with treatment plan.
• Track and attend mandatory trainings.
• Assists the client in applying de-escalation, problem solving and crisis resolution skills.
• Completes weekly written observational reports regarding attitudes, behaviors and contributions to the house and involvement in the recovering community.
• Maintains consistent weekly contact with House Manager.
• Responsible for notifying House Manager of residents’ late arrival or no return from curfew.
• Performs additional duties which help to ensure the quality of resident services provided.
• Monitor Family Visits and provides assistance to residents as necessary.
• Provides assistance to residents concerning growth and sobriety issues.
• Assist with grocery shopping as directed by the House Manager.
• Provide transportation with company vehicles for self-help, employment, doctor visits and any other approved locations by the House Manager.

ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:

• Member of the agency’s safety committee.

QUALIFICATIONS AND ATTRIBUTES:

• Fosters the mission of Access through commitment to quality, facilitating and coordinating effective working relationships within the organization and with external partners, and demonstrates respect and dignity to clients and staff.
• Is trustworthy in safeguarding confidential information.
• Adheres to Access's Employee Handbook, Confidentiality, and all applicable policies and protocols.
• Ability to handle sensitive and challenging situations with tact and discretion.
• Ability to provide culturally-competent support.
• Ability to communicate effectively, verbally and in writing.
• Ability to be supportive in a team effort.
• When applicable, maintains current NYS license (s) and/or credentials.
  
  

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalency at minimum
• Previous experience working with substance use population preferred
• CASAC highly preferred

PHYSICAL CHARACTERISTICS:

These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.

• Must be capable to access all rooms in a 2-story home
• Able to work in open space floor plan
• Must be capable to move throughout work day
• Occasional lifting of > _25+ pounds

Access: Network  is an EEO employer