About this role
• Drive end-to-end product development initiatives for liabilities that include Idea generation, definition, design, validation to commercialization in line with the overall bank strategy.
• Drive the sales and marketing agenda for liabilities through marketing communications campaigns and promotions, staff training, collaboration with cross functional teams, competitive analysis, market research, process efficiency work streams and data mining to identify sales opportunities.
• Manage the pricing, profitability, and revenue for assigned product lines.
• Manage income leakage issues by performing periodic revenue assurance exercises on all liability products.
• Manage the customer experience process and turnaround time, customer value propositions that suit the needs and aspirations of the customer.
• Prepare and present weekly, monthly, and quarterly progress dashboards and liabilities and channels product performance reports in line with the set targets on revenue and balance sheet.
• Collect customer feedback through surveys, branches, and frontline teams
• Support digitization initiatives and improvements to customer journeys.
• Assist in testing new product features or system enhancements (UAT).
• Document customer journeys, workflows, and process maps
§ A bachelor’s degree with at least 2 years’ banking experience, 1 of which should have been in products management or data analytics.
§ Proven track record in development and management of Banking /Financial services products.
§ Good knowledge of key product marketing principles.
§ Product and financial training.
§ Revenue generation initiatives
§ Project management skills
§ Good interpersonal skills necessary for collaboration with other teams for implementation of activities.
§ Team player and ability to work with minimum supervision.
§ Strong analytical, problem-solving, decision-making, financial management and budget planning skills.
§ Computer literate (MS Office Suite including MS- Excel)
Other facts
About Access Bank PLC
Access Bank Plc is a full service commercial Bank operating through a network of over 600 branches and service outlets located in major centres across Nigeria, Sub Saharan Africa and the United Kingdom. Listed on the Nigerian Stock Exchange in 1998, the Bank serves its various markets through 5 business segments: Institutional, Commercial, Retail Banking, Transaction Services and Financial Markets.
The Bank has over 800,000 shareholders including several Nigerian and International Institutional Investors and has enjoyed what is arguably Africa’s most successful banking growth trajectory in the last ten years ranking amongst Africa’s top 15 banks by total assets and capital.
As part of its continued growth strategy, Access Bank is focused on mainstreaming sustainable business practices into its operations. The Bank strives to deliver sustainable economic growth that is profitable, environmentally responsible and socially relevant. RC : 125384
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What you'll do
- The Products Officer will drive end-to-end product development initiatives for liabilities and manage the sales and marketing agenda through various strategies. They will also oversee pricing, profitability, and customer experience processes.
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