Service Delivery Ops Team Lead
full-time•Mumbai
About this role
Skill required: Supply Chain - Supply Chain Operating Model
Designation: Service Delivery Ops Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our services You will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products. Creating the operating model for our clients including shaping the future structure of the organization including which capabilities should reside in-house or those that should be done by leveraging an ecosystem partner (determining which parts of the organization should be done at the corporate level, BU/brand or as a shared service), defining roles and responsibilities, creating performance management processes and KPIs.
What are we looking for? Supply Planning
Roles and Responsibilities: • Make sure there is no reference of client name / project • In this role you are required to do analysis and solving moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • Individuals would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts • Communicate with customers and customer service. • Manage supply chain networks, inventory, and stockholding policies. • Optimize inventory service levels, safety stock, and inventory levels. • Validate cumulative planning lead-times and resolve supply issues. • Handle planned orders for inventory deployment and demand exceptions. • Execute distribution orders and collaborate with planners. • Ensure constraint availability and manage transactional/master data. • Analyze demand and approve automation policies. • Achieve optimal planning for the entire horizon. • Monitor and action supply exceptions. • Define and maintain non-source system resources. • Share forecasts with suppliers and manage supply constraints. • Create Planning BOM and new constraints. • Select scenarios for resolution and approve policiesAny Graduation
Designation: Service Delivery Ops Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our services You will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products. Creating the operating model for our clients including shaping the future structure of the organization including which capabilities should reside in-house or those that should be done by leveraging an ecosystem partner (determining which parts of the organization should be done at the corporate level, BU/brand or as a shared service), defining roles and responsibilities, creating performance management processes and KPIs.
What are we looking for? Supply Planning
Roles and Responsibilities: • Make sure there is no reference of client name / project • In this role you are required to do analysis and solving moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • Individuals would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts • Communicate with customers and customer service. • Manage supply chain networks, inventory, and stockholding policies. • Optimize inventory service levels, safety stock, and inventory levels. • Validate cumulative planning lead-times and resolve supply issues. • Handle planned orders for inventory deployment and demand exceptions. • Execute distribution orders and collaborate with planners. • Ensure constraint availability and manage transactional/master data. • Analyze demand and approve automation policies. • Achieve optimal planning for the entire horizon. • Monitor and action supply exceptions. • Define and maintain non-source system resources. • Share forecasts with suppliers and manage supply constraints. • Create Planning BOM and new constraints. • Select scenarios for resolution and approve policiesAny Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
What you'll do
- Manage planning, procurement, distribution, and aftermarket service supply chain operations. Create operating models for clients and optimize supply chain efficiency.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
We are a talent and innovation-led company serving clients in more than 120 countries. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
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Frequently Asked Questions
What does a Service Delivery Ops Team Lead do at Accenture?
As a Service Delivery Ops Team Lead at Accenture, you will: manage planning, procurement, distribution, and aftermarket service supply chain operations. Create operating models for clients and optimize supply chain efficiency..
Is the Service Delivery Ops Team Lead position at Accenture remote?
The Service Delivery Ops Team Lead position at Accenture is based in Mumbai, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the Service Delivery Ops Team Lead position at Accenture?
You can apply for the Service Delivery Ops Team Lead position at Accenturedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.