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Recovery Coordinator /Integrated Recovery Coordinator - Invercargill
full-time•Invercargill City
About this role
- Full-time | Monday to Friday | No weekends or public holidays
- Start date: Monday 13 April 2026
- Bring your Case Management skills
About the Role | Mō te tūranga mahi
We’re growing and looking for a compassionate and organised Level 1 Recovery Coordinators to join our team. You’ll be the key contact for clients recovering from injury or facing challenges, helping them return to independence through tailored support and coordination.
You’ll work 1:1 with clients, collaborating with providers, employers, and community networks to remove barriers and facilitate recovery. There are also opportunities to specialise—for example, our Level 1 Integrated Recovery team supports clients who have been unemployed for long periods, aiming for positive rehabilitation outcomes.
What You’ll Be Doing | Āu mahi matua
- Build strong relationships with clients, whānau, providers, and employers
- Communicate via phone, email, and occasionally in person
- Develop and manage personalised rehabilitation plans
- Help clients make meaningful progress toward their recovery goals
For more information click Recovery Coordinator and Integrated Recovery Coordinator
About You | Mōu
You might be an experienced administrator or come from a customer-focused background. We welcome applicants from all walks of life and encourage you to apply even if you don’t meet every requirement.
What we are looking for | Ko tā mātou e rapu ana
- Excellent communication skills – able to explain complex info clearly and empathetically
- A curious mindset – keen to learn and apply legislation and technical details
- Adaptability and time management – able to adjust plans to meet client needs
- Personal resilience – able to support clients through tough times
- A clean NZ driver’s licence – for occasional travel
Experience in case management or the public sector is a bonus, but not essential.
What You Can Expect | Ngā Kawatau
- $70,000 starting salary + 9% superannuation
- Annual performance reviews linked to pay progression
- Wellbeing and employee discount programmes
- Supportive team culture with coaching and employee networks
- Modern open-plan office designed for collaboration and focus
Hours: 40 hours per week, Monday to Friday between 8am and 5:30pm.
About us | Mō mātou
ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they’ve had an accident
At ACC, we embrace the rich tapestry of Aotearoa New Zealand cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work.
Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.
Applications close | Rā Kati
Ready to make a difference?
Apply now and start a new career with a new purpose.
Applications will close at 11.55pm on Sunday 1 February 2026 and will only be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application, please email hrhelp@acc.co.nz
Late applications will not be accepted
Please be aware that this role does not meet the criteria for an Accredited Employer Work Visa application right now. If you are successful, you will need to provide proof of your eligibility to work in New Zealand.
What you'll do
- You will be the key contact for clients recovering from injury, helping them return to independence through tailored support. This includes developing and managing personalized rehabilitation plans and collaborating with various stakeholders.
About ACC New Zealand
ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career.
There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster.
As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces.
As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.
Ready to join ACC New Zealand?
Take the next step in your career journey
Frequently Asked Questions
What does a Recovery Coordinator /Integrated Recovery Coordinator - Invercargill do at ACC New Zealand?
As a Recovery Coordinator /Integrated Recovery Coordinator - Invercargill at ACC New Zealand, you will: you will be the key contact for clients recovering from injury, helping them return to independence through tailored support. This includes developing and managing personalized rehabilitation plans and collaborating with various stakeholders..
Is the Recovery Coordinator /Integrated Recovery Coordinator - Invercargill position at ACC New Zealand remote?
The Recovery Coordinator /Integrated Recovery Coordinator - Invercargill position at ACC New Zealand is based in Invercargill City, Southland, New Zealand. Contact the company through Clera for specific work arrangement details.
How do I apply for the Recovery Coordinator /Integrated Recovery Coordinator - Invercargill position at ACC New Zealand?
You can apply for the Recovery Coordinator /Integrated Recovery Coordinator - Invercargill position at ACC New Zealanddirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.