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Job Summary

To provide deep regulatory expertise and advisory support on the National Credit Act (NCA) and associated conduct standards. The role ensures that the organisation’s credit-related activities, policies, and customer practices comply with regulatory requirements and support fair customer outcomes, responsible lending, and market integrity.

Job Description

1. Regulatory Interpretation and Advisory

• Serve as the subject matter expert on the NCA, related regulations, and conduct standards issued by the National Credit Regulator (NCR) and the Financial Sector Conduct Authority (FSCA).

• Interpret new or amended legislative and regulatory developments, assess their impact on business models and practices, and provide clear compliance guidance.

• Advise business units, product teams, and governance committees on the practical application of NCA provisions, including affordability assessments, disclosures, debt collection, and credit bureau reporting.

• Support regulatory engagement and submissions on NCA-related matters, ensuring responses are accurate, consistent, and timely.

• Responsible for collation and submission of annual regulatory reports to the NCR

 

2. Compliance Risk Management

• Identify and assess NCA compliance risks across credit products, distribution channels, and processes.

• Support the development, maintenance, and monitoring of NCA-related compliance controls and frameworks.

• Partner with Monitoring & Testing teams to design reviews assessing adherence to NCA requirements and customer outcomes.

• Support conduct risk team by providing specialist support on credit practices that may result in poor customer outcomes

• Recommend remediation actions for identified gaps and track their closure.

 

3. Policy, Governance and Oversight

• Contribute to the development and maintenance of internal compliance policies, standards, and procedures that reflect NCA obligations and industry best practice.

• Ensure governance forums and management committees are informed of key NCA compliance risks, trends, and developments.

• Provide assurance inputs into product approval processes and credit lifecycle governance.

 

 

4. Regulatory Change and Implementation

• Lead or support regulatory change programmes relating to amendments in the NCA, Debt Intervention Bill, and related conduct standards.

• Facilitate impact assessments, implementation plans, and training initiatives to embed regulatory changes effectively across the business.

• Monitor regulatory consultations and emerging trends, advising on potential implications for responsible lending and customer protection.

 

5. Capacity Building and Stakeholder Engagement

• Deliver targeted training and awareness sessions on NCA requirements, conduct standards, and compliance expectations.

• Build strong relationships with business, legal, and risk teams to promote a culture of responsible credit and compliance ownership.

• Support external stakeholder engagements with the NCR, FSCA, Banking Association, or industry working groups.

Preferred experience and qualifications:

• Legal, Compliance or Risk Diploma or B Degree

• Minimum 5–8 years in regulatory compliance or legal advisory within the financial sector, with in-depth exposure to the National Credit Act and related frameworks.

• Expert understanding of NCA provisions, affordability assessment rules, and debt intervention frameworks.

• Knowledge of conduct risk, Treating Customers Fairly (TCF) principles, and market conduct regulation.

• Strong analytical, interpretive, and communication skills.

• Proven ability to translate complex regulation into practical compliance solutions.

 

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised