About this role
Now Hiring: Client Relations Manager at ABC Imaging!
Be the friendly, get-it-done heartbeat of our team. If you love delivering great service, keeping operations smooth, and squeezing value from tech and people, this is your role.
What you’ll do:
-Deliver top-quality client work on time.
-Own admin for technical and billing targets (meter reads, time reporting, equipment maintenance).
-Orchestrate shop operations: staffing, scheduling, budgets.
-Keep equipment in good shape and spot productivity upgrades.
-Ensure accurate billing and resolve issues.
-Track and escalate helpdesk tickets daily.
-Support Major Account Managers with client outreach, site visits, and events.
-Maintain up-to-date Client Relations Manuals and report to the District Manager.
-Manage inventory and supplies.
What you’ll bring:
-High school diploma; bachelor’s preferred.
-2+ years in print or related roles a plus.
-Knowledge of print equipment and materials.
-Leadership, strong customer service, and clear communication.
-Excellent organizational and multitasking skills.
-Problem-solving for software/hardware issues.
Why you’ll love it!
-Collaborative culture with growth opportunities.
-Flexible schedule and supportive team.
-Real impact on processes and products.
-Competitive compensation and benefits.
-Health/dental/vision, PTO
Other facts
About ABC Imaging
A global, One-Stop Shop for all your printing needs from business cards to posters, billboards and blueprinting for highest quality at the lowest and best prices.
We provide excellent product, fast and reliable service with quick turnaround time. We will impress you! ABC Imaging has locations throughout USA, Middle East, UK and China, providing full service solutions customized to your specific requirements for printing and installation of point of purchase, marketing rollouts, on-site and off-site printing and copying, marketing proposals, reprographics and blueprinting. We provide full service design, prototyping and packaging. We supply and install temporary walls (Modular Barricades) and apply branding graphics for segregation of construction areas within shopping malls, airports, train stations and public spaces . Custom finishing, cutting, C&C routing, laser cutting and engraving, vehicle wraps, buss, truck and train wraps. We print postcards, calendars, canvas photos, photo-books, t-shirts, mouse pads and all other promotional products. Sell and service printing equipment, 3D printers, laser cutters and computers.
What you'll do
- The Client Relations Manager will deliver top-quality client work on time and manage shop operations including staffing, scheduling, and budgets. They will also ensure accurate billing, support Major Account Managers, and maintain inventory.
Ready to join ABC Imaging?
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