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Service sales support specialist
full-timeCity of Ekurhuleni Metropolitan Municipality

Summary

Location

City of Ekurhuleni Metropolitan Municipality

Type

full-time

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About this role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Service Sales Support Manager


 

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is Onsite - Office Based

This role is contributing to the Medium Voltage and Low Voltage service business in Longmeadow Johannesburg.


You will be mainly accountable for:

  • Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.

  • Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.

  • Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).

  • Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.


Our team dynamics
You will join a dynamic, talented, high performing team, where you will be able to thrive.


Qualifications for the role

  • You are engaged in working with relevant tools and methodologies and the Engineering and Mining market.

  • Ability to demonstrate your experience in problem solving and time management.

  • You have 10 years of experience in tendering and proposals

  • Possess an enhanced knowledge of Microsoft programs, Salesforce and PowerBi

  • You are passionate about delivering results on time and finding new ways to solve problems.

  • Degree in Electrical Engineering (heavy current)

  • You are at ease communicating in English

What's in it for you? 
We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow 
your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every 
day. 

More about us 
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory 

Preference will be given to candidates from designated groups, including persons with disabilities, in line with the company’s Employment Equity Plan and Employment Equity Act requirements. 

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Other facts

Tech stack
Technical Advice,Problem Solving,Time Management,Tendering,Proposals,Microsoft Programs,Salesforce,PowerBi,Electrical Engineering,Analytic Studies,Diagnostic Studies,Customer Solutions,Sales Opportunities,Budget Goals,Volume Targets,Profitable Growth

About ABB

ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on over 140 years of excellence, ABB’s more than 110,000 employees are committed to driving innovations that accelerate industrial transformation. www.abb.com

Privacy notice & house rules: https://social.abb/social-media-information

Before applying for a job at ABB, please read our Fraud Warning: https://careers.abb/global/en/fraud-warning

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Automation Machinery Manufacturing

What you'll do

  • You will support the assigned Sales organization and customers during the proposal process, serving as a key technical resource. Your responsibilities include offering technical advice, performing analytic studies, and ensuring achievement of sales targets.

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Frequently Asked Questions

What does a Service sales support specialist do at ABB?

As a Service sales support specialist at ABB, you will: you will support the assigned Sales organization and customers during the proposal process, serving as a key technical resource. Your responsibilities include offering technical advice, performing analytic studies, and ensuring achievement of sales targets..

Why join ABB as a Service sales support specialist?

ABB is a leading Automation Machinery Manufacturing company.

Is the Service sales support specialist position at ABB remote?

The Service sales support specialist position at ABB is based in City of Ekurhuleni Metropolitan Municipality, Gauteng, South Africa. Contact the company through Clera for specific work arrangement details.

How do I apply for the Service sales support specialist position at ABB?

You can apply for the Service sales support specialist position at ABB directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about ABB on their website.