Summary

The Lead Technician is a working member of his/her crew with minimal clerical duties, and is directly responsible for the maintenance, workmanship and training of crew members under his/her direct oversight. A Lead Technician is selected for his/her high level of aviation maintenance expertise and enhanced focus on product integrity and regulatory compliance.

Essential Duties and Responsibilities

      All Grades

1. Perform supervisory duties as outlined in the RSQM and personnel roster.
2. Create work assignments for crew members and ensure all work is completed in an orderly and efficient manner.
3. Be able to ensure efficient tracking of all man-hours and materials assigned to jobs.
4. Will assist the Operations Manager in the performance evaluations of his/her crew members
5. Be able to assist in the evaluation process.
6. Interface effectively with members of management, other departments, co-workers, and customers.
7. Ensures all company and department policies, safety programs, 6S procedures, and continuous improvement processes are adhered to during the assigned shift.
8. Assist in resolving personnel issues by working with appropriate management staff and being receptive to crew members.
9. Maintain current awareness of regulations and technical data through regular familiarization of current airworthiness directives, service bulletins, service letters, and internal procedures for work assigned.
10. Be familiar with and familiarize all personnel under his/her supervision with procedures set forth by the Repair Station and Quality Manual and shall ensure that the methods set forth within the manuals are followed.
11. Assure inspection, testing, and measuring equipment used on aircraft applications are properly and regularly calibrated and shall submit for processing any calibrated equipment found out-of-calibration, as required the Calibration Procedure.
12. Assure parts received from stock are identified with proper maintenance release tags, or in the case of a shelf-life material, they are not expired.
13. Be responsible for all phases of work and ensure that all work is processed through the repair station in a safe, efficient manner.
14. Verify inspection forms, discrepancy reports, required FAA forms, maintenance releases, and log entries relating to his/her work and work by maintenance personnel under his/her supervision are completed properly and are processed through the Quality Assurance Department.
15. Advise the Director of Quality Assurance of any unairworthy conditions or practices contrary to the Repair Station and Quality Manuals or current Federal Aviation Regulations.

16. Other duties and responsibilities can be assigned/delegated by management as deemed necessary.

     

     

    Supervisory Responsibilities: Directly supervises employees in the Production department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. May delegate within area of responsibility to qualified department personnel as necessary, however in doing so, shall not be relieved of overall responsibility. 

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience: High School Diploma (or GED or High School Equivalence) and 7 years MRO experience.    

Skills and Abilities:

Q  Speaking - Talking to others to convey information effectively.

Q  Read and interpret documents such as safety rules, operating and 
maintenance instructions, and procedure manuals.

Q  Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Q  Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Q  Mathematics - Using mathematics to solve problems.

Q  Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Q  Coordination - Adjusting actions in relation to others' actions.

Q  Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

Q  Speak effectively before groups of customers or employees

Q  Write routine reports and correspondence.

Q  Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Q  Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

Q  Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.