2H
Community Partnerships Manager
full-time•Los Angeles•$71k - $81k
About this role
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<p>WHO WE ARE:</p>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"><span data-ccp-parastyle="Normal (Web)">24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. Learn more at <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcts.businesswire.com%2Fct%2FCT%3Fid%3Dsmartlink%26url%3Dhttp%253A%252F%252Fwww.24hrcares.com%26esheet%3D53957452%26newsitemid%3D20240429499619%26lan%3Den-US%26anchor%3Dwww.24hrcares.com%26index%3D4%26md5%3D973a993900404fd0d790878aa6aebaac&data=05%7C02%7Ccat.vo%4024hrcares.com%7C3d5de86bc8d8494f4eb508dc6920fa8b%7Cf6d4f09d81a84f0c93853c6ca8d9ea14%7C0%7C0%7C638500837654350896%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=lu85317Mc4h6d%2Fl4pR20JRvY%2FfiGk27QEfhcQKK6uEg%3D&reserved=0" target="_blank">www.24hrcares.com</a>. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"><img style="max-width: 100%;" alt=""></span></p>
<p>At Team 24, we’re driven by one purpose — to make a real difference in the lives of our clients and families. Watch this short video to see the heart behind our work and the impact our teams create every day.</p>
<p><iframe src="https://www.youtube.com/embed/ZUoJuCJhePs?si=-4zCWp6HpJb4xeLb" width="560" height="314"></iframe></p>
<p>WHO YOU ARE:</p>
<p><span data-contrast="none">You are a </span><em><span data-contrast="none">passionate and performance-driven</span></em><span data-contrast="none"> t</span><span data-contrast="none">eam player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies</span><span data-contrast="none">: </span></p>
<p><span data-contrast="none"><img style="max-width: 100%;" src="https://images.prismic.io/24hrcares/ZxvD6YF3NbkBYCuZ_Care%26CompetePrinciples.jpg" alt="Care and Compete Principles" width="300"></span></p>
<p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="auto">In the spirit of <em>Own(ing) It With Courage</em>, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: <a href="https://www.glassdoor.com/Reviews/24-Hour-Home-Care-Reviews-E535324.htm" target="_blank">24 Hour Home Care: Glassdoor Page</a></span></p>
<p><span data-contrast="auto">Sound interesting? </span><span data-contrast="none">Read on for more details!</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
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<p>THE ROLE:</p>
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<p>The Community Partnerships Manager (CPM) is a front-line growth driver responsible for <strong>producing referrals, which supports increasing admissions, and accelerating revenue</strong> through strong, consistent engagement with Regional Centers. This role is <strong>highly results-oriented</strong> and designed for someone who thrives on owning numbers, winning mindshare, and converting relationships into measurable growth. The CPM demonstrates purpose-driven, mission-aligned work with empathy, integrity, and a person-centered approach.</p>
<p>While relationship-building is critical, success in this role is defined by <strong>outcomes</strong>—referrals generated, admissions converted, and sustained growth—achieved through disciplined sales execution and persistent follow-up.</p>
<p data-start="664" data-end="694"><strong data-start="664" data-end="692">Primary Responsibilities</strong></p>
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<li><strong>Own and deliver referral, admissions, and revenue targets</strong>, driving measurable growth through disciplined, high-impact engagement with assigned Regional Centers supporting branch office admissions and revenue targets.</li>
<li><strong>Execute strategic sales plans</strong> in partnership with Community Partnerships leadership and Operations, converting relationships into a consistent, trackable pipeline.</li>
<li><strong>Build, maintain, and expand strong Regional Center and community partnerships</strong> by leading educational presentations, 1:1 meetings, events, and outreach that increase brand visibility and achieve referral KPIs.</li>
<li><strong>Identify and pursue growth opportunities</strong> including service line expansion, alternative channel partnerships, and community and philanthropic initiatives aligned with business and mission objectives.</li>
<li><strong>Support the branch operations manager</strong> and team by educating them on sales activity and pipeline progress, while aligning growth initiatives with operational capacity, QA needs, and hiring readiness.</li>
<li><strong>Track, analyze, and report sales activity</strong> and ROI through CRM tools and Quarterly Business Reviews, delivering clear insights and recommendations to leadership.</li>
<li><strong>Represent the organization</strong> professionally at Regional Center meetings, community events, and partner functions, including occasional evenings and weekends.</li>
<li>Ensure all sales and partnership activities comply with Regional Center requirements, Title 17, HIPAA, and applicable federal and state regulations.</li>
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<p><strong>This is a hybrid role, requiring in-office presence 1x/week and travel to Regional Centers 3-5x/month.</strong></p>
<p><em><strong>Compensation includes a base salary of $71,781–$81,203, plus up to $12,000 in commission paid quarterly, a $10,000 annual bonus, and a $10,200 car stipend, for total compensation of up to approximately $113,000.</strong></em></p>
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<p>WHAT YOU BRING TO THE TABLE:</p>
<p data-start="1634" data-end="1646"><strong data-start="1634" data-end="1644">Skills</strong></p>
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<li><strong>Mindset</strong> – Relentlessly focused on results, measuring success through referrals, admissions, revenue, and conversion metrics.</li>
<li><strong>Self-Starter</strong> – Takes ownership of goals and execution, driving growth independently with urgency and accountability.</li>
<li><strong>Proactivity</strong> – Anticipates challenges and opportunities, acting decisively to advance sales and partnership objectives.</li>
<li><strong>Work Ethic & Follow-Through</strong> – Demonstrates persistence, reliability, and integrity, consistently delivering on commitments.</li>
<li><strong>Communication & Relationship Building</strong> – Effectively conveys value propositions, listens actively, and builds trust with partners and internal teams.</li>
<li><strong>Analytical Thinking</strong> – Uses data and insights to evaluate performance, identify trends, and optimize outreach strategies.</li>
<li><strong>Flexibility & Adaptability</strong> – Adjusts quickly to evolving priorities, partner needs, and dynamic market conditions.</li>
<li><strong>Coachable & Growth-Oriented</strong> – Open to feedback, continuous learning, and professional development to strengthen performance.</li>
<li><strong>Creativity & Innovation</strong>- Demonstrates the ability to generate original ideas, approach challenges with curiosity, and develop practical solutions that improve processes, engagement, or outcomes. Applies creative thinking in ways that align with organizational goals and operational realities.</li>
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<p data-start="2126" data-end="2146"><strong data-start="2126" data-end="2144">Qualifications</strong></p>
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<li><strong>3+ years of experience in sales</strong>, business development, referrals, or growth-focused roles.</li>
<li>Proven track record of hitting or exceeding performance targets.</li>
<li>Spanish fluency <strong>preferred</strong></li>
<li>Experience working with Regional Centers, healthcare, home care, or social services strongly preferred.</li>
<li>High comfort level with field-based sales, in-person influence, and independent execution.</li>
<li>Proficiency in CRM systems (Salesforce preferred) and performance tracking.</li>
<li>Strong executive presence, persuasion, and presentation skills.</li>
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<p>WHAT WE BRING TO THE TABLE: </p>
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<p><sub><em>24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.</em></sub></p>
<p><sub><em>Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County. </em></sub></p>
<p><sub><em>Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment. </em></sub></p>
<p><sub><em>Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information. </em></sub></p>
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<li style="font-style: italic;"><sub><em>By Email: <a href="mailto:[email protected]">[email protected]</a></em></sub></li>
<li style="font-style: italic;"><sub><em>By Web: <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdcba.lacounty.gov%2Fcontact-us%2F&data=05%7C02%7Ccat.vo%4024hrcares.com%7C94e70c44b4b544e1d02a08dcd1dba42f%7Cf6d4f09d81a84f0c93853c6ca8d9ea14%7C0%7C0%7C638615988518805253%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=vQEeNw2hFpnvdHXmuY6Pc4isaSj7o%2Fe%2Bm1oEciscoXk%3D&reserved=0">https://dcba.lacounty.gov/contact-us/</a></em></sub></li>
<li style="font-style: italic;"><sub><em>By Phone: (800) 593-8222</em></sub></li>
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<p><em>For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our <a href="https://www.24hrcares.com/california-employee-privacy-notice">privacy policy </a></em><em>and the California Consumer Privacy Act (CCPA).</em></p>
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</div><div class="content-pay-transparency"><div class="pay-input"><div class="title">The expected California Pay Range for this position:</div><div class="pay-range"><span>$71,781</span><span class="divider">—</span><span>$81,203 USD</span></div></div></div>
What you'll do
- The Community Partnerships Manager is responsible for producing referrals to support increasing admissions and revenue through engagement with Regional Centers. Success is defined by outcomes such as referrals generated and admissions converted, achieved through disciplined sales execution.
About 24 Hour Home Care - Corporate Division
24 Hour Home Care is an innovative and trusted in-home care company committed to making a positive impact in people's lives every day. Since 2008, we have delivered high-quality and personalized caregiving services to individuals of all ages and abilities. Today, we provide caregiving services to more than 16,000 clients and employs more than 16,000 caregivers across California. Our commitment to excellence has designated us as one of FORTUNE's Best Workplaces since 2018, and we continue to strive for excellence in all that we do.
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Frequently Asked Questions
What does 24 Hour Home Care - Corporate Division pay for a Community Partnerships Manager?
24 Hour Home Care - Corporate Division offers a competitive compensation package for the Community Partnerships Manager role. The salary range is USD 72k - 81k per year. Apply through Clera to learn more about the full compensation details.
What does a Community Partnerships Manager do at 24 Hour Home Care - Corporate Division?
As a Community Partnerships Manager at 24 Hour Home Care - Corporate Division, you will: the Community Partnerships Manager is responsible for producing referrals to support increasing admissions and revenue through engagement with Regional Centers. Success is defined by outcomes such as referrals generated and admissions converted, achieved through disciplined sales execution..
Is the Community Partnerships Manager position at 24 Hour Home Care - Corporate Division remote?
The Community Partnerships Manager position at 24 Hour Home Care - Corporate Division is based in Los Angeles, California, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Community Partnerships Manager position at 24 Hour Home Care - Corporate Division?
You can apply for the Community Partnerships Manager position at 24 Hour Home Care - Corporate Divisiondirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.