JOB SUMMARY
The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard.

 

Cleans and dusts walls, mirrors, countertops, glass, and windows
Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc.
Cleans and dusts all weight and cardio equipment
Restocks supplies
Empties clubs' garbage and recycling containers
Completes daily and weekly scope of work as assigned
Performs special cleaning projects as assigned
Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing). Not all clubs have wet areas
Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.)
Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide
Performs minor painting as approved / directed by General Manager and Facilities Technician
Use all janitorial supplies in accordance to product labels and club manuals
Report all newly identified facility maintenance issues via Service Channel
Report any member complaints to the General Manager

 

ORGANIZATION RELATIONSHIPS
Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members.

 

REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities
Cleaning practices and procedures
Understand and follow written instructions
Effectively communicate (verbal and writing skills)
Work independently in the absence of supervision
Attention to detail
Establish and maintain cooperative working relationships with those contacted in the course of duties
Minimum Educational Level/Certifications
High School Diploma or General Education Diploma (GED)
Minimum Work Experience and Qualifications
Six months of janitorial experience
Physical Demands/ Environmental Conditions
While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms
Frequently required to climb, balance, stoop, kneel, crouch, or crawl
Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds
Telephone usage: Ability to communicate with internal and external members
Required usage of cleaning chemicals, ladders, and cleaning utensils
Regularly exposed to moving mechanical parts
Noise level in the environment is occasionally loud
Travel Requirement
Travel from club to club may be required

 

DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.

Qualifications

REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities
Cleaning practices and procedures
Understand and follow written instructions
Effectively communicate (verbal and writing skills)
Work independently in the absence of supervision
Attention to detail
Establish and maintain cooperative working relationships with those contacted in the course of duties
Minimum Educational Level/Certifications
High School Diploma or General Education Diploma (GED)
Minimum Work Experience and Qualifications
Six months of janitorial experience
Physical Demands/ Environmental Conditions
While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms
Frequently required to climb, balance, stoop, kneel, crouch, or crawl
Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds
Telephone usage: Ability to communicate with internal and external members
Required usage of cleaning chemicals, ladders, and cleaning utensils
Regularly exposed to moving mechanical parts
Noise level in the environment is occasionally loud
Travel Requirement
Travel from club to club may be required