About this role
Job Type:
RegularWork Location:
Samsung Experience Store 8006 - Bloomington, MN 55425Overview:
Samsung and 2020 Companies are looking for passionate, part-time Bilingual Sales Experience Specialists to join the team!
Step into our interactive and fun product theater, where you’ll treat shoppers to an immersive experience with Samsung’s exceptional products and services. As a Sales Experience Associate, you are the life force of your store. Your mission is to create a vibrant, engaging, and positive atmosphere where customers feel empowered to explore and fall in love with Samsung technology.
With your entrepreneurial spirit, every customer engagement is a personalized concierge experience. You'll build trust from the moment they walk in, ask the right questions to uncover their needs, and guide them to their ideal tech solutions. If you have a contagious personality and are a real team player, you’ll fit right in!
Pay: $19 per hour & Bi-Weekly Bonus
Schedule: Retail schedule with part-time hours; includes evenings and weekends
Our Benefits
- Competitive compensation, daily team-based incentive potential
- Weekly Pay!
- On-demand pay options through DailyPay
- Work a minimum of 15 hours weekly
- Opportunities for advancement
- Exciting work environment to showcase your customer service skills
- Share and learn with ongoing training and development
- Consistent schedule to enable a work/life balance or career
About Us:
At 2020 Companies, we empower individuals to shape the future of technology. As a trusted partner to the world’s leading brands, we offer our team members opportunities to make a meaningful impact by applying their skills and expertise to drive innovation and success.
Job Description:
Be the life force of the store! Greet every customer with a welcoming and energetic attitude.
Be proactive and a true detective, using open-ended questions to discover a customer’s needs and provide personalized, perfect-fit solutions with confidence.
Become a trusted advisor, guiding customers through the entire sales journey and helping them create an incredible technology experience with Samsung products.
Show off your technical skills by providing basic device troubleshooting, diagnosing mobile device issues, and facilitating service tickets.
Master the art of the upsell, confidently recommending product bundles and complementary items to encourage additional purchases.
Build lasting customer relationships that lead to repeat business and positive word-of-mouth.
Handle customer escalations with empathy and a can-do attitude, turning a negative experience into a positive solution.
Stay in the know by completing all product, services, and soft skills training to become a Samsung expert.
Crush your personal sales goals while helping the store hit its overall performance targets.
Qualifications
Customer Focus: Building a strong customer relationship and delivering customer-centric solutions.
Drives Results: Consistently achieving results, even under challenging circumstances.
Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Persuades: Using compelling arguments to gain the support and commitment of others.
Situational Adaptability: Highly adaptable with the ability to adjust sales strategies to meet evolving market conditions and customer needs.
You are available to work evenings, weekends, and holidays in a retail environment.
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Other facts
About 2020 Companies
2020 Companies is an award-winning retail sales, merchandising, and experiential marketing agency headquartered in Southlake, TX. Recognized for both culture and capabilities, we’ve been named to Comparably’s 2025 Best Sales Teams, Forbes America’s Best Employers for Women 2025, and the 2025 North America Top 100 Inspiring Workplaces.
We partner with some of the world’s most recognizable consumer electronics and CPG brands to drive long-term growth through tailored retail strategies, brand advocacy, full-service merchandising, experiential activations, and nationwide training programs delivered virtually, online, and in person.
Our reach spans more than 600,000 retail doors across the U.S. and Canada, and our top-level field teams are trained to execute impactful brand activations, product launches, assisted sales, and consumer engagement strategies. Each year, our efforts generate more than 25 million in-person impressions and nearly $10 billion in client revenue. We have a 96%+ staffing rate and, as a Best Buy Approved Provider, we use advanced recruitment and training strategies to ensure every team is fully staffed, retail-ready, and aligned with client goals.
Clients trust 2020 Companies as a strategic partner, not just a vendor. Most of our relationships span five years or more, with dedicated teams executing full-year, nationwide programs. We prioritize measurable results and continually look for new ways to improve performance and deliver greater return on investment through data-backed insights, innovative staffing, and in-store excellence.
Since 1991, 2020 Companies has remained a values-led organization with a people-first culture that fuels innovation, strengthens brands, and delivers lasting results. We have been recognized on Glassdoor’s Best Places to Work list for 2023 and 2024 and are proudly Great Place to Work® Certified in both 2024 and 2025.
What you'll do
- The Sales Experience Associate greets customers and provides personalized solutions to enhance their experience with Samsung products. They also handle customer escalations and work towards achieving personal and store sales goals.
Ready to join 2020 Companies?
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