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Lead Samsung Experience Consultant
full-timeMurrieta

Summary

Location

Murrieta

Type

full-time

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About this role

Job Type:

Regular

Work Location:

Best Buy 115 - Murrieta, CA 92562

Overview:

Become a Full-Time Retail Sales Associate* for Samsung Electronics America (SEA)!

We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to employ, train, and deploy people like you to represent their brand.

If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! Be a part of something bigger!

We are looking for a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, is well organized and a self-starter, and has both a passion for customer service and a knack for building relationships.

Day-in-the-Life as a Retail Sales Associate:

  • Demonstrate, sell and promote Samsung products to customers in Best Buy
  • Ensure that consumers have the latest and most relevant product information available when making a purchase decision
  • Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing

What's in it for you?

  • Competitive, weekly pay
  • $20.00 per hour based on location and candidate experience
  • Earn a bonus, paid quarterly
  • Next day pay on-demand with DailyPay
  • Paid training completed online, at home via computer or mobile device
  • Apparel Provided
  • Company provided Tablet or Phone
  • Samsung/Otterbox Employee Discounts
  • Exciting work environment to showcase your customer service skills
  • Share and learn with ongoing training and development
  • Work an average of 32+ hours per week
  • Scheduled to work during high traffic times including weekends, weekdays and some holiday’s
  • Eligible for medical/dental/vision benefits
  • Paid time off + paid holidays
  • 401k with company match

Job Description:

Core Competencies: Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy.


Key Responsibilities:

  • Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques
  • Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
  • Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist
  • Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams
  • Meet or exceed personal and store sales goals on a monthly basis
  • Provide excellent customer and client service through interaction with both customers and Best Buy employees
  • Ensure retail brand standards are met through merchandising, security, installation, and cleanliness
  • Complete display resets upon request and during new product launches
  • Complete daily reporting on sales performance and retail insights


Performance Measurements:

  • Regular and prompt attendance
  • Daily accurate reporting
  • Meet or exceed established monthly/weekly sales quota/goals
  • Customer/client satisfaction


Qualifications:

  • High school diploma or equivalent required
  • Six (6) months prior sales, retail, telecom or marketing experience preferred
  • Demonstrated knowledge of products and services
  • Excellent communications, presentation, interpersonal and problem-solving skills
  • Impeccable integrity and commitment to customer satisfaction
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  •  Availability to work weekend evening and high demand retail holidays
  • Ability to maintain customer confidentiality

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Other facts

Tech stack
Sales,Customer Service,Communication,Problem Solving,Tech Savvy,Relationship Building,Retail Knowledge,Product Knowledge

About 2020 Companies

2020 Companies is an award-winning retail sales, merchandising, and experiential marketing agency headquartered in Southlake, TX. Recognized for both culture and capabilities, we’ve been named to Comparably’s 2025 Best Sales Teams, Forbes America’s Best Employers for Women 2025, and the 2025 North America Top 100 Inspiring Workplaces.

We partner with some of the world’s most recognizable consumer electronics and CPG brands to drive long-term growth through tailored retail strategies, brand advocacy, full-service merchandising, experiential activations, and nationwide training programs delivered virtually, online, and in person.

Our reach spans more than 600,000 retail doors across the U.S. and Canada, and our top-level field teams are trained to execute impactful brand activations, product launches, assisted sales, and consumer engagement strategies. Each year, our efforts generate more than 25 million in-person impressions and nearly $10 billion in client revenue. We have a 96%+ staffing rate and, as a Best Buy Approved Provider, we use advanced recruitment and training strategies to ensure every team is fully staffed, retail-ready, and aligned with client goals.

Clients trust 2020 Companies as a strategic partner, not just a vendor. Most of our relationships span five years or more, with dedicated teams executing full-year, nationwide programs. We prioritize measurable results and continually look for new ways to improve performance and deliver greater return on investment through data-backed insights, innovative staffing, and in-store excellence.

Since 1991, 2020 Companies has remained a values-led organization with a people-first culture that fuels innovation, strengthens brands, and delivers lasting results. We have been recognized on Glassdoor’s Best Places to Work list for 2023 and 2024 and are proudly Great Place to Work® Certified in both 2024 and 2025.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Advertising Services
Founding Year: 1991

What you'll do

  • The Lead Samsung Experience Consultant will drive sales of Samsung products within a Best Buy store by demonstrating and promoting products to customers. They will also build relationships with Best Buy associates and ensure that retail brand standards are met.

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Frequently Asked Questions

What does a Lead Samsung Experience Consultant do at 2020 Companies?

As a Lead Samsung Experience Consultant at 2020 Companies, you will: the Lead Samsung Experience Consultant will drive sales of Samsung products within a Best Buy store by demonstrating and promoting products to customers. They will also build relationships with Best Buy associates and ensure that retail brand standards are met..

Why join 2020 Companies as a Lead Samsung Experience Consultant?

2020 Companies is a leading Advertising Services company.

Is the Lead Samsung Experience Consultant position at 2020 Companies remote?

The Lead Samsung Experience Consultant position at 2020 Companies is based in Murrieta, California, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Lead Samsung Experience Consultant position at 2020 Companies?

You can apply for the Lead Samsung Experience Consultant position at 2020 Companies directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about 2020 Companies on their website.