JOB PURPOSE :

The Analyst – Master Data manages activities relating to master data maintenance and ensure all creation and changes are in accordance with the SOP, policy, regulations and internal controls requirements.

KEY RESPONSIBILITIES:

• Maintains (creates, amends, inactivates and/or deletes) the master data integrity in all ERP systems and/or banking systems or portals based on approved master data change requests received and in accordance with standard operating procedures (SOPs). 
• Maintains proper change records on changes made, including generates reports for review and approval
• Work collaboratively with internal and external stakeholders as and when necessary
• To ensure the accuracy, timeliness and the completeness of the transaction processed as per Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Manages, analyzes, and resolves data initiative issues and manages revisions needed to best meet internal and customer requirements while adhering to SOP and SLA
• Ensure the ownership for all applicable internal controls related to MDM processes.
• Regularly track and resolve outstanding issues being identified and escalate to relevant parties as necessary.
• Proactively work with team lead/assistant manager to identify, propose and implement continuous process improvement opportunities in existing processes.
• Assist in ad-hoc functions, assignments and related duties as and when required.
• Coach/ Buddy others on an area of work.

QUALIFICATIONS & EXPERIENCE :

• A Bachelor Degree in IT or Finance or Business Administration or equivalent 
• A minimum of 1 year of experience in Master Data or System Administration role or function. Fresh graduates will be considered.
• Experience in a shared service centre environment will be an advantage
• Experience in using ERP systems will be an advantage
• Native speaker / Korean : TOPIK 5/6 / Japanese : JLPT N2/N1 

KEY COMPETENCIES:

• Computer literate and familiar with Microsoft office applications
• Good communication skill and able to communicate effectively in English
• A customer service mindset
• Proactive
• Good teamwork
• Ability to demonstrate and deliver to required extents of the WPP Values listed below:
-  OPEN
- Optimistic
- Extraordinary

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid