Service Coordinator
full-time•Wakefield•$0k - $0k
Summary
Location
Wakefield
Salary
$0k - $0k
Type
full-time
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About this role
Show your passion by empowering youth and families when joining the Wayside team!
Wayside is one of Massachusetts' most respected youth and family-serving agencies, supporting more than 6,000 youth and families annually across Central, Eastern, and Northeastern regions.
We invest in our employees' wellness with comprehensive benefits, including tuition and training reimbursement, a PTO package with 3 wellness days, 9 paid holidays, and up to 3 weeks of vacation in the first year. Enjoy a learning environment with free training, CEUs, and more, along with exceptional medical benefits, financial health supports, and career development opportunities.
Apply today and earn a $2,000 sign-on bonus!
Service Coordinator
Metro North Lead Agency - Wakefield
Salary Range: $22.00- $24.00/hour depending on experience + sign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time).
Wayside Youth & Family Support Network is hiring for a creative and supportive individual to work in our Family Networks program! Family Networks Service Coordinators develop and maintain excellent working relationships with DCF administration and staff in the Area Office. We provide a supportive culture that is team-focused and places value on healthy work dynamics.
Wayside Youth & Family Support Network is hiring for a creative and supportive individual to work in our Family Networks program! Family Networks Service Coordinators develop and maintain excellent working relationships with DCF administration and staff in the Area Office. We provide a supportive culture that is team-focused and places value on healthy work dynamics.
What you will do:
- Service Coordinators will accept and process DCF referrals to Family Networks, following guidelines for family participation in decision-making and facilitating Family Team Meetings.
- Assist in development of collaborative relationships among community and contracted providers.
- Function as a resource for ongoing information and problem-solving within the DCF Office on Network issues.
- Care Coordination: Send referrals to service providers. Complete emergency placement searches. Complete placement searches. Coordinate placement intakes. Coordinate services start dates. Monitor the quality and appropriateness of services/placements through treatment/utilization review meetings. Complete Duty Day responsibilities Shadow Family Team Meetings. Build up to appropriate caseload based upon standard expectations.
- Administrative: Provide electronic copies of action plans to DCF and providers. Initiate/Input service referrals. Maintain an organized calendar of meetings.
Competencies/Traits of Our Superstars:
- Candidates are encouraged to have a strong knowledge base in DCF standards and practice and community-based services.
- Demonstrate skills in cultural competence, management, negotiation, teambuilding, and effective communication, and organization.
- Ability to multitask and meet deadlines.
- Demonstrate diplomacy by being a liaison between DCF staff and providers.
- Ability to work independently (i.e. can self-direct on projects, can propose project solutions in regards to their curriculum area and lesson planning).
- Flexibility and creative thinking (i.e. ability to adapt and adjust to changing work situations, recognize and respond quickly when lesson/activity does not go as planned)
Minimum Requirements:
- Associate’s Degree required.
- At least one year in a related field preferred.
- Bilingual and diverse candidates encouraged to apply.
We will train you in: Motivational Interviewing; Courageous Conversations; Attachment, Regulation and Competency Model (ARC); Trauma Informed Practice training upon hire.
Other facts
Tech stack
Knowledge of DCF Standards,Community-Based Services,Cultural Competence,Management Skills,Negotiation Skills,Teambuilding,Effective Communication,Organization,Multitasking,Deadline Management,Diplomacy,Independence,Flexibility,Creative Thinking
About Wayside Youth & Family Support Network
Founded in 1977, Wayside Youth & Family Support Network is a nonprofit, nationally accredited human services agency dedicated to building strength, hope and resiliency through its family-based outreach services, residential treatment programs, and community-based counseling services to thousands of children, youth and families throughout Central, Eastern and Northeastern Massachusetts.
Wayside is committed to a vibrant workforce that reflects the communities we serve. Therefore, we are dedicated to open communication and ongoing education for our employees.
What you'll do
- Service Coordinators will process DCF referrals and facilitate Family Team Meetings while developing collaborative relationships with community providers. They will also coordinate care and monitor service quality.
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Frequently Asked Questions
What does Wayside Youth & Family Support Network pay for a Service Coordinator?
Wayside Youth & Family Support Network offers a competitive compensation package for the Service Coordinator role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Service Coordinator do at Wayside Youth & Family Support Network?
As a Service Coordinator at Wayside Youth & Family Support Network, you will: service Coordinators will process DCF referrals and facilitate Family Team Meetings while developing collaborative relationships with community providers. They will also coordinate care and monitor service quality..
Why join Wayside Youth & Family Support Network as a Service Coordinator?
Wayside Youth & Family Support Network is a leading Mental Health Care company. The Service Coordinator role offers competitive compensation.
Is the Service Coordinator position at Wayside Youth & Family Support Network remote?
The Service Coordinator position at Wayside Youth & Family Support Network is based in Wakefield, Massachusetts, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Service Coordinator position at Wayside Youth & Family Support Network?
You can apply for the Service Coordinator position at Wayside Youth & Family Support Network directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Wayside Youth & Family Support Network on their website.