Summary
Location
Sarawak
Type
full-time
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About this role
Strategy & Planning
• Develop, implement and manage business plan to maximize sales and achieve targets & business KPIs
Sales Management
• Establish and ensure sales targets are met by all staff
• Personally solicit and drive sales to ensure team overall objectives/sales are maximized
• motivate, guide and coach sales staff
• Jointly develop and plan for marketing and sales campaigns
• Leverage on community relationships to maximize sales
• Develop and maintain a network of local business contacts
• Cross selling of other retail banking such as ASB, PF-i, Credit Cards and etc.
Compliance
• Ensure compliance to the policies and procedures set by the Bank
• Oversight on code of ethic of ASM/SC PF of sales process and activities
Staff Management
• Jointly plan for recruitment and retention of sales personnel
• Motivate, coaching and mentoring sales personnel for peak performance
Customer Service Management
• Anticipates customers' needs to deliver quality service, customer experience and ensure customer satisfaction and loyalty.
Other facts
About RHB Banking Group
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders
Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services.
TOGETHER WE PROGRESS
Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so.
Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region.
We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead.
We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future.
We invite you to join us as we work towards a better and brighter future for all.
What you'll do
- The Sales Manager is responsible for developing and managing business plans to maximize sales and achieve targets. They will also motivate and coach sales staff while ensuring compliance with bank policies.
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