Summary
Location
Melbourne
Type
full-time
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About this role
At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions.
0.8-Full Time
Generous salary packaging options
SACS Level 6
Fixed term until 30 June 2027
Strong connection to community and innovation
About the role
This is a unique opportunity to lead a passionate, multidisciplinary team that meets people where they are, building trust, fostering inclusion, and supporting individuals experiencing complex challenges such as homelessness, mental health concerns, and AOD use.
As Team Leader, you’ll play a key role in shaping how the program operates day to day, ensuring services are delivered with warmth, professionalism, and care. Working closely with the Program Manager, you’ll guide a team of outreach workers and complex care coordinators who are dedicated to improving health, safety, and wellbeing outcomes in the local community.
You will:
• Lead the day-to-day operations of the AOD Outreach and Engagement Program, ensuring high-quality, trauma-informed service delivery.
• Provide line management, mentoring, and professional development to a dedicated team of outreach workers and complex care coordinators.
• Strengthen relationships with local stakeholders and services to promote coordinated, community-led care.
• Model and promote best-practice harm reduction principles and an inclusive team culture.
About you
You’re a collaborative and grounded leader with a deep understanding of harm reduction, AOD work, and the importance of community connection. You have:
• A tertiary qualification in a relevant field (such as social work, mental health, psychology, or community development).
• At least 3–5 years experience leading or supervising multidisciplinary teams in AOD, community, or mental health settings.
• Strong understanding of co-occurring mental health and substance use issues.
• A compassionate, trauma-informed approach and the ability to build trust with people from diverse and marginalised backgrounds.
Experience supporting or working alongside peer or lived experience staff will be highly regarded.
Join us
At NRCH, you’ll be part of an organisation that embraces diversity, promotes equity of access, and values working together to make a difference.
You’ll have access to:
• Generous salary packaging options to increase your take-home pay
• 24/7 Employee Assistance Program (EAP) through Converge International for you and your immediate family
• Free onsite parking and accessible public transport options nearby
• A supportive, values-driven culture that celebrates inclusion, respect, and connection to community
Please see the link to the Position Description here: https://acrobat.adobe.com/id/urn:aaid:sc:AP:4f490bb7-31a0-40f6-a599-64c6c591013c
To learn more about this opportunity, visit www.nrch.com.au
Closing Date: 2 February 2026
For questions specific to the role, please contact Ginny McKinnon (Manager AOD Outreach and Engagement Services) [email protected]
For questions about the application process, or support with your application, please contact Isabella Fisher (People & Culture Coordinator) [email protected]
Other facts
About North Richmond Community Health
North Richmond Community Health began supporting the Richmond community on Wurundjeri land in 1974. Then called the North Richmond Family Care Centre, it was an organisation built to support the diverse needs of the 4,000 strong community members of the Langdon Park Ministry of Housing estate.
A group of progressive doctors approached the estate’s community-led Tenants Union in the early 1970s, and together they came up with the idea of a health centre that didn’t just provide vital medical services, but also fostered and supported the community.
Since it was opened, North Richmond Community Health has been a place for people of all linguistic backgrounds, physical, emotional and mental abilities, faiths and cultures. For 40 years, the community has come to our centre to meet, receive care, seek advice, socialise and celebrate.
In 1994, we received funding from the Victorian Department of Human Services to share its knowledge across the state, and the Centre for Culture, Ethnicity and Health (CEH) was formed. In the last 21 years, CEH has continued to develop their expertise in health and wellbeing, human rights, cultural competence and health literacy.
North Richmond Community Health’s current building opened in late 2012. At that time, North Richmond Community Health was given the honour of an Aboriginal name by Wurundjeri Senior Elder Doreen Garvey-Wandin: Wulempuri-Kertheba, which translates from Woi wurrung as ‘staying healthy together’.
As an organisation, we pride ourselves on our commitment to working with refugees, asylum seekers, newly-arrived migrants, people of different cultural and linguistic backgrounds, people who inject drugs and people of all socio-economic backgrounds.
We are constantly reiterating that commitment and developing it.
North Richmond Community Health has a long history, with many relationships in the community going back 40 years. We look forward to many more years of learning, working and building healthier communities.
What you'll do
- Lead the day-to-day operations of the AOD Outreach and Engagement Program, ensuring high-quality, trauma-informed service delivery. Provide line management, mentoring, and professional development to a dedicated team of outreach workers and complex care coordinators.
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