Center Quality Assurance Supervisor
full-time•Jackson
Summary
Location
Jackson
Type
full-time
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About this role
Center Quality Assurance Supervisor
Department: Center Management
Employment Type: Full Time
Location: Jackson, MS
Compensation: Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits
Description
Who We Are
We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow your career with a high-energy team, this is a great opportunity.
What You'll Do
As the Center Quality Assurance Supervisor, you’ll own the regulatory and compliance program at the Donor Center, ensuring it operates at the highest standards of compliance, accuracy, and safety. You will be a key part of our culture of quality, holding the team accountable while creating a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members.
Compensation: Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits
We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow your career with a high-energy team, this is a great opportunity.
What You'll Do
As the Center Quality Assurance Supervisor, you’ll own the regulatory and compliance program at the Donor Center, ensuring it operates at the highest standards of compliance, accuracy, and safety. You will be a key part of our culture of quality, holding the team accountable while creating a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members.
Compensation: Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits
Travel: 8 weeks of paid training with travel and accommodations provided
Key Responsibilities
- Lead quality programs, including overseeing inspections, audits, and corrective action plans.
- Keep the center audit-ready by maintaining compliance with industry, government, and company regulations at all times.
- Provide independent oversight – maintain quality checks and documentation separate from daily operations to ensure objectivity.
- Support center leadership – work closely with the Center Director to maintain safety and operational excellence.
- Improve processes – track trends, analyze data, and implement plans to increase efficiency and reduce risk.
- Oversee training and knowledge – ensure staff are trained and compliant with new policies and procedures.
Required Qualifications
- 3+ years of experience in a regulated or process-driven environment (e.g., manufacturing, clinical, or business settings)
- High school diploma, GED equivalent, or higher education
- Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods
- Ability to work day and evening hours, weekends, holidays and extended shifts as needed
Who You Are
- A Detail -Oriented Problem Solver – You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented.
- An Empathetic Communicator – You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others.
- A Development-Minded Employee - You are self-aware and curious, have integrity, and have a track record of steep learning curves.
- A Data-Driven Decision Maker – You are metrics driven, have strong logical reasoning and decision-making skills, aren’t distracted by one-offs or edge cases.
Who You Are Not
- Someone who isn’t excited to get their hands dirty – while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they’re needed.
- Someone who doesn’t thrive in an environment of continuous change – we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster.
- Someone who wants to clock in and clock out. We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours.
Why Join Parachute?
- Competitive compensation with bonus potential
- Medical, Dental, and Vision insurance
- Paid time off
- Company paid holidays
- Career growth opportunities
Other facts
Tech stack
Quality Assurance,Regulatory Compliance,Data Analysis,Problem Solving,Communication,Team Leadership,Training,Process Improvement,Conflict Resolution,Attention to Detail,Metrics Driven,Operational Excellence,Safety Management,Documentation,Audit Management,Trend Tracking
About Join Parachute
Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine.
Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there’s a severe plasma shortage, which is impacting patients’ access to these life-saving treatments.
Team size: 501-1,000 employees
Website: https://www.joinparachute.com/
LinkedIn: Visit
Industry: Biotechnology Research
What you'll do
- The Center Quality Assurance Supervisor will lead quality programs, ensuring compliance with regulations and maintaining an audit-ready environment. They will support center leadership and improve processes through data analysis and staff training.
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Frequently Asked Questions
What does a Center Quality Assurance Supervisor do at Join Parachute?
As a Center Quality Assurance Supervisor at Join Parachute, you will: the Center Quality Assurance Supervisor will lead quality programs, ensuring compliance with regulations and maintaining an audit-ready environment. They will support center leadership and improve processes through data analysis and staff training..
Why join Join Parachute as a Center Quality Assurance Supervisor?
Join Parachute is a leading Biotechnology Research company.
Is the Center Quality Assurance Supervisor position at Join Parachute remote?
The Center Quality Assurance Supervisor position at Join Parachute is based in Jackson, Mississippi, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Center Quality Assurance Supervisor position at Join Parachute?
You can apply for the Center Quality Assurance Supervisor position at Join Parachute directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Join Parachute on their website.