Summary
Location
Chicago
Salary
$55k - $75k
Type
full-time
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About this role
The Role
The Merchandising Operations Associate will be responsible for assisting the Merchandising Operations team in delivering and executing the merchandising strategy. This role will assist the team to merchandise the in-store and online menus to create an experience that is easy to shop for and improves customer navigation. They will assist in ensuring products are represented competitively to meet sales, margin, conversion, and customer satisfaction goals. This position will report to the Merchandising Operations Manager.
Responsibilities
- Serve as a Cross-Functional Liaison: Act as a central connection point between Buying, Merch Ops, Retail Operations, and Digital teams to ensure smooth, accurate, and timely flow of information across channels.
- Support Product & Digital Readiness: Maintain accurate product data, digital content, catalogs, and POS information to ensure readiness for retail and digital execution—including troubleshooting product data issues when needed.
- Drive Operational Accuracy Across Orders & Shipments: Support the order-to-receipt lifecycle through PO/invoice matching, shipment coordination, discrepancy resolution, and timely communication to retail partners.
- Enable Retail Execution Through Clear Communication: Provide retail teams with required merchandise updates, shipment details, blackout dates, and operational support to streamline receiving, merchandising, and inventory processes.
- Execute Promotional & Pricing Updates: Partner with the buying team to activate promotions, set up discounts in digital platforms and POS, support bulk-pricing updates, and assist in shaping promotional strategy through insights and trends.
- Manage Clearance & Inventory Optimization Tasks: Support aging inventory management by coordinating clearance actions and collaborating with buyers and retail partners on short-dated or high-risk items.
- Enhance Digital & Menu Experience: Assist in menu customization, digital accuracy audits, and data infrastructure workflows that enable stores to update menus swiftly and reliably.
- Support Merch Ops Process Improvements: Assist in developing and refining scalable processes that strengthen operational efficiency, cross-functional workflows, and long-term merchandising strategy.
- Monitor Trends & Insights: Track category, retail shipment, and industry trends to surface opportunities and support better decision-making in merchandising and promotional planning.
Qualifications
- Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness
- Adapts and thrives in a demanding, fast-paced environment
- Possesses a high level of critical thinking
- Operates with a high level of professionalism and integrity, including dealing with confidential information
- Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
- Must have a solid understanding of the Cannabis laws, rules and regulations and passion for furthering their understanding and knowledge of the industry and the laws.
Additional Requirements
- Must pass any and all required background checks
- Must be and remain compliant with all legal or company regulations for working in the industry
- Must be a minimum of 21 years of age
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The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
Other facts
About Green Thumb
Green Thumb Industries Inc. (“Green Thumb”), a national cannabis consumer packaged goods company and retailer, promotes well-being through the power of cannabis while giving back to the communities in which it serves. Green Thumb manufactures and distributes a portfolio of branded cannabis products including Beboe, Dogwalkers, Doctor Solomon’s, Good Green, incredibles and RYTHM. The company also owns and operates rapidly growing national retail cannabis stores called RISE. Headquartered in Chicago, Illinois, Green Thumb has 20 manufacturing facilities, over 100+ open retail locations and operations across 14 U.S. markets. Established in 2014, Green Thumb employs approximately 4,800 people and serves millions of patients and customers each year. The company was named to Crain’s Chicago Business, Fast 50 list in 2021, 2022, 2023 and a Best Workplace by MG Retailer magazine in 2018, 2019 and 2021. More information is available at www.GTIgrows.com.
What you'll do
- The Merchandising Operations Associate will assist the team in executing the merchandising strategy and ensuring products are represented competitively. They will act as a liaison between various teams to facilitate smooth operations and support product readiness.
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