EnerStar Solutions provides customized rental and service solutions for all industries. We have everything for your worksite and can help you get it there; accommodations, matting, water, lighting, logistics, communications and more! EnerStar Solutions' integration with Starlink, the most reliable and efficient high-speed broadband internet powered by the newest Low Earth Orbit satellites, we will help you connect from the most remote locations on the globe, ensuring efficiency and productivity.

We help clients integrate remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design rental and service solutions for all industries that seamlessly integrate your worksite.

Our Core Values shape our business operations, employee conduct, and relationships with customers and clients. We are committed to being a better business and better individuals by adhering to these values. We aim to continuously set the standard while striving to be an industry leader by keeping our equipment and technology up-to-date and conducting business in a manner compatible with the environmental, social, and economic needs of the communities in which we operate.

POSITION SUMMARY

The Communications Field Supervisor oversees the installation, maintenance, and repair of communication systems, such as IT, telecommunications, and radio networks. They manage a team of technicians, ensuring that all work is completed safely, efficiently, and to the required standards. This role involves coordinating field activities, troubleshooting complex issues, and maintaining accurate records of all operations. The supervisor also ensures compliance with industry regulations, company policies, and quality standards, while providing leadership, training, and support to their team. Additionally, they may liaise with clients, vendors, and other stakeholders to ensure project goals are met and to address any concerns that arise in the field.

Core Duties & Responsibilities

• Prioritize safety in all tasks and comply with company and client safety protocols
• Champion EnerStar Core Values in all professional activities
• Provide technical leadership and oversee daily communications operations
• Dispatch communications technicians to job sites as required
• Provide field support as needed (rig-ups, rig-downs, equipment moves, etc.)
• Support and train communications technicians, including field-based training
• Assist technicians with installation, testing, and troubleshooting of communications systems
• Provide customer support for technical issues related to housing, satellite, internet, cameras, and other communications equipment
• Work with internal Housing and Power Generation groups to schedule and support Communications activities
• Coordinate with vendors to ensure communications equipment is maintained, updated, and in good working order
• Maintain and stock communications equipment and consumables
• Oversee and help develop LTE, satellite, and remote monitoring solutions and technologies
• Interface with Engineering for R&D initiatives, site demonstrations, and deployment of new technologies
• Lead new technology planning, roadmap development, and prototype build/testing
• Generate and maintain Standard Operating Procedures (SOPs)
• Generate and review Field Cap tickets and communications reports
• Utilize software tools to track technician hours, PTO, and inventory
• Conduct technician performance reviews, including vacation approvals and pay raise recommendations
• Monitor technician driving behavior and vehicle location, participate in safety reviews
• Assist with new business development and interface with EnerStar management across Power Generation, Housing, Trucking, and Head Office
• Keep upper management informed of Communications Group activities, including schedules, customer issues, and staffing
• Attend District Management meetings
  
• Participate in other relevant tasks as assigned

Travel: The individual in this role should be able and willing to travel as required by EnerStar Solutions.

 Overnight travel will be required at times and may include trips lasting multiple days.

Job Demands / Environment:

• Physical Requirements:
  This role involves frequent lifting (up to 50 pounds), bending, climbing, walking, and standing for extended periods, as well as working in confined spaces. Candidates must be physically capable of safely performing these duties.
• Medical Fitness:
  Due to the nature of the work and applicable safety requirements, candidates must be medically fit to perform physically demanding tasks in varying environmental conditions. Pre-employment and periodic medical evaluations may be required.

• Work Conditions:  Work is often performed outdoors in extreme weather conditions, including heat, cold, rain, snow, and wind, with regular exposure to dust, noise, and other environmental factors.

POSITION REQUIREMENTS

Education:

• Associates Degree preferred in a relevant field (e.g., Information Technology, Telecommunications, Electronics, Electrical Engineering) preferred
• Technical Certifications in networking (e.g., CompTIA Network+), telecommunications, or electronics preferred

Experience:

• Minimum 4 + years of progressive experience as a Communications Technician or in a related role

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated leadership ability and the capability to lead and support a team of technicians
• Ability to work effectively both independently and as part of a team
• Strong conflict resolution and problem-solving skills
• Ability to manage customer support issues in real time with professionalism
• Consistently maintain a professional demeanor
• Proficiency with common computer applications (Microsoft Word, Excel, PowerPoint, etc.)
• Technical skills in telecommunications, networking, and cable installation
• Ability to fabricate and terminate RJ-45, coaxial, LMR240, and LMR400 cables and connector
• Ability to learn to configure, deploy, and support satellite-based internet systems
• Ability to learn to configure, deploy, and support local area networks (LANs)
• Ability to configure, deploy, and support PTZ network camera systems
• Ability to repair electronic equipment is considered an asset
  
• Ability to use signal-finding tools to optimize antenna positioning and signal strength

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• AD&D insurance
• Life insurance
• Employee assistance program
• Referral program
• Paid time off, including holidays

EnerStar Solutions. Quality You Desire. Service You Expect. Solutions That Work.

enerstarsolutions.com