Summary
Location
East Peoria
Type
full-time
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About this role
Overview
Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.
Responsibilities
- Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
- Maintains excellent communication with external and internal customers
- Analyzes revenue statistics
- Identifies sales opportunities and develops customer solutions
- Keeps fully informed of competitor developments
- Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
- Develops sales/marketing action plans to maximize territory revenue
- Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
- Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
- Evaluates all freight claims
- Ensures that Service Center premises are protected and maintained
- Facilitates informational meetings with Service Center team members
- Effectively handles special assignments as directed
Qualifications
- Knowledge of the LTL/ Transportation Industry
- Managed Drivers and Dock Workers
- Managed a Sales staff
- Has been responsible for developing and following a budget
Benefits
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Clean, late model equipment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
manager, service center manager, service center, leader, servant leadership, transportation, operations, trucking, LTL, culture, great company, family, customer oriented
Other facts
About Dayton Freight
Welcome to the official Dayton Freight Lines Linkedin Page. Many companies deliver freight, Dayton Freight delivers SERVICE! This page will help communicate our philosophy, culture, achievements and career opportunities.
Company Overview
Founded in 1981, Dayton Freight is a private, union-free LTL freight carrier headquartered in Dayton, Ohio. With 54 Service Centers in the Midwest region, Dayton Freight offers shippers 1 or 2 day service to thousands of points throughout an 13 state area. With our Strategic Alliance Network, we can serve all of the United States, Canada, Mexico, Puerto Rico and Guam.
With an emphasis on company-owned facilities and a culture that is professional, positive and people-centered, we attribute our growth to the dedication of our employees and the loyalty of our customers and business partners.
Our Mission
"The mission of Dayton Freight Lines, Inc. is to be the recognized leader in providing high quality regional LTL transportation services. We will accomplish our mission through trained and empowered employees who are dedicated to continuous improvements that focus on our customers and internal processes. Our ultimate measure of success will come from customer loyalty and partnerships. The services provided by Dayton Freight Lines, Inc. are the end result of our efforts and designed to meet or exceed our customers’ needs and expectations."
Our Vision
Delivering Value Today. Driving The Standard For Tomorrow
What you'll do
- Service Center Managers oversee all activities within the Service Center, ensuring efficiency and alignment with corporate objectives. They are responsible for performance inspection, communication with customers, and personnel management.
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