Summary
Location
United Kingdom
Type
full-time
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About this role
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
Job Description:
Cotality’s Contractor Workspace solution is a SaaS product design to help insurance repair contractors and building repair network businesses manage their workload and finances. The product is live in the UK and we are now laser-focused on expanding our footprint across the market.
We are looking for specialised industry expertise to deepen the alignment between our innovative platform and the contractor’s day to day operations, a subject matter expert or Product Consultant with a strong background in UK Construction and or Construction Finance, either from a construction software background or hands on
experience within a contractor business. This person will use their existing knowledge to translate operational workflow, work allocation and the complex financial needs of contractors (CIS, Retentions, tax workflows) into actionable product strategies. Your goal is to help us align our product to deliver maximum value for our clients, ensuring our solution becomes the industry standard.
Core Duties & Responsibilities
1. Strategic Product Alignment
• Industry Deep-Dive: Leverage your domain expertise to analyze "real-world" contractor operations and ensure our roadmap anticipates and meets complex industry needs.
• Compliance & Finance Leadership: Champion the development of advanced financial features (e.g., CIS compliance, Retentions, project accounting), ensuring our solution offers best-in-class handling of UK construction finance.
• Roadmap Influence: Partner with Product Managers to prioritize high-impact features. You will provide the business case for functionalities that drive customer retention and market acquisition.
• Value Proposition: Collaborate with Sales and Leadership to refine our market messaging, articulating the unique value we deliver to UK contractors.
2. Solution Design & Integration
• Workflow Mapping: utilize visual tools (Miro, LucidChart) to map client ecosystems, identifying opportunities to streamline their financial operations within the Cotality platform.
• Integration Strategy: Define business requirements for seamless integrations with standard UK financial packages (Sage, Xero, QuickBooks), ensuring data accuracy and operational efficiency for our clients.
• User-Centric Engineering: Work closely with engineering and QA to interpret customer needs, ensuring technical updates deliver practical, commercially valuable solutions..
3. Client Success & Enablement (formerly "Client Enablement & Adoption")
• Implementation Expertise: Act as a strategic consultant for key accounts, guiding them through onboarding to ensure their financial operations transition effortlessly to our SaaS platform.
• Knowledge Sharing: Create industry-leading collateral (release notes, video demos, guides) that highlights the business benefits of our continuous product updates.
• Product Evolution Loop: Maintain a proactive dialogue with customers to capture usage data and feedback, feeding insights directly into planning tools (Jira / Aha!) to inform future innovation
Job Qualifications:
1. Strategic Industry Authority
• Construction Finance Expertise: We are looking for authoritative knowledge of the UK construction financial landscape. You should possess deep insight into Construction Industry Scheme (CIS), Retentions, Applications for Payment, and UK VAT handling. We need someone who doesn't just understand these rules, but understands how to optimize them digitally for high-performing contractor businesses.
• Financial Ecosystem Fluency: You have a sophisticated understanding of the UK accounting software market. Whether through direct integration experience or advanced operational usage, you are an expert in the workflows of Sage, Xero, or QuickBooks and understand how external platforms should seamlessly connect with them.
2. Product & Solution Strategy
• Workflow Architecture: You are skilled at resolving complex operational challenges and visualising streamlined solutions.
• Data-Driven Insight: You possess strong analytical creativity, capable of interpreting usage data and client feedback to shape a winning product roadmap.
• Technical Familiarity: with SQL, APIs (REST/SOAP), or data analytics would be an advantage.
3. Professional Attributes
• Stakeholder Leadership: You have a proven track record of influencing outcomes through evidence.
You can explain complex financial concepts to technical teams and technical concepts to business stakeholders with equal clarity.
• Agile Mindset: You thrive in fast-paced environments focused on rapid iteration and market adoption, always looking for the next opportunity to deliver value.
• Client Success Focus: You are comfortable taking a hands-on approach with key accounts, coordinating implementations, and ensuring early adopters achieve rapid ROI.
Soft Skills:
• Communication: Excellent written and verbal skills, capable of explaining complex concepts to technical teams and vice versa.
• Influence: Proven track record of managing stakeholders and influencing positive outcomes through evidence.
• Agility: Comfortable working in a fast-paced environment where the goal is rapid iteration and market adoption.
• Implementation Support: Coordinate new customer implementations and provide software application training via web-based or on-site methods.
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Thrive with Cotality
At Cotality, we offer more than just a job — we deliver a benefits experience crafted to support your whole self. From flexible working arrangements to generous leave and standout private healthcare, our perks are designed to help you flourish both at work and beyond. Here’s a snapshot of what’s on offer:
- Time Away: Generous paid leave, 8 bank holidays, plus dedicated days for wellbeing and volunteering.
- Family Support: Up to 16 weeks of fully paid parental leave, along with a baby bonus to help you get started.
- Health & Wellbeing: Company-paid private medical cover, with mental health and wellness resources included.
- Retirement: Pension scheme with employer contributions.
- Financial Perks: £375 annual wellbeing allowance.
- Extras: Recognition rewards, referral bonuses, exclusive discounts, and more!
Cotality's Diversity Commitment:
Cotality is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.
Equal Opportunity Employer Statement:
Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, record of offences, age, marital status, family status or disability. Cotality maintains a Drug-Free Workplace.
Please apply on our website for consideration.
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Other facts
About Cotality
We accelerate data, insights and workflows across the property ecosystem to enable industry professionals to surpass their ambitions and impact society. With billions of data signals across the life cycle of a property, we unearth hidden risks and transformative opportunities for agents, lenders, insurers, governments and innovators.
What you'll do
- The Product Consultant will analyze contractor operations to align the product roadmap with industry needs and develop advanced financial features. They will also guide key accounts through onboarding and ensure the product evolves based on customer feedback.
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