Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Pool Employees of Confluence Health receive a range of benefits in addition to compensation.

• Retirement Plan
• Pool Differential
• Sick Leave
• Shift Differential
• Employee Assistance Program

For more information on our Benefits & Perks, click here!

Please Note: This is a pool position. No guarantee of hours.  

Answers telephone, schedules procedures and performs a variety of clerical duties.

Position Reports To: Radiology Manager

1. Exhibit excellent customer service skills.
2. Uses telephone, FAX machines, computers, printers, copiers, label printers and laminator.
3. Schedules diagnostic imaging exams while explaining any prep and making arrangements for labs if needed for the exam.
4. Prescreens patients for MRI procedures. Obtain implant reports and supply lists for patients with implants that are scheduled for an OP MRI scan.
5. Prescreen for CT contrast injections and any procedure involving an injection or aspiration.
6. Interacts with Radiologists, Cardiologists, and staff members to get procedure protocols and special instructions for patients with contraindications.
7. Obtains proper ICD 10 and CPT codes to assure proper billing.
8. Be proficient in all EMR and electronic image management systems PACS systems with high degree of accuracy.
9. Assists technologists, physicians, and radiologists with EMR and electronic image management systems (PACS).
10. Work collaboratively with Patient Access, Pre-op, Surgery, and other departments as needed.
11. Gather, collect, and create documentation for Pre-op procedures.
12. Participate in the Quality Improvement Programs.
13. Required to maintain active Basic Life Support (CPR) certification.
14. Other duties as assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Required:

• High school graduate or equivalent.
• BLS certified.
• Working knowledge of computers, accurate keyboarding skills,email communication and password management.
• Attention to detail, numerical accuracy, completeness of work, and typing/keyboarding proficiency.
• Effective written and verbal communication skills.

Desired:

• Washington State Medical Assistant Registration.
• Previous clerical or office experience in an imaging or medical setting.
• Familiarity with medical terminology.

O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday.

F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday.

C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.

Physical/Sensory Demands For This Position:

• Walking - F
• Sitting/Standing - C
• Reaching: Shoulder Height - F
• Reaching: Above shoulder height - F
• Reaching: Below shoulder height - F
• Climbing - O
• Pulling/Pushing: 25 pounds or less - O
• Pulling/Pushing: 25 pounds to 50 pounds - O
• Pulling/Pushing: Over 50 pounds - O
• Lifting: 25 pounds or less - O
• Lifting: 25 pounds to 50 pounds - O
• Lifting: Over 50 pounds - O
• Carrying: 25 pounds or less - O
• Carrying: 25 pounds to 50 pounds - O
• Carrying: Over 50 pounds - O
• Crawling/Kneeling - O
• Bending/Stooping/Crouching - F
• Twisting/Turning - F
• Repetitive Movement - F

Working Conditions:

• Requires walking, standing, reaching above, below and at shoulder height. Requires bending, stooping, crouching, twisting, turning and repetitive movements. Lifts and carries items weighing up to 50 pounds. Requires manual and finger dexterity and eye-hand coordination for use of equipment. Requires eyesight correctable to a level sufficient to use all scheduling equipment, review diagnostic images, and complete associated paperwork. Depth perception is required. Required hearing correctable to a level sufficient to use the telephone and hear a patient speaking when your back is turned. The abilities to smell and to feel when touching are required.

Job Classification:

• FLSA: Non-Exempt
• Hourly/Salary: Hourly

Physical Exposures For This Position:

• Unprotected Heights - No
• Heat - No
• Cold - Yes
• Mechanical Hazards - No
• Hazardous Substances - No
• Blood Borne Pathogens Exposure Potential - Yes
• Lighting - Yes
• Noise - No
• Ionizing/Non-Ionizing Radiation - Yes
• Infectious Diseases - Yes