At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization.

 Position Overview

Essential Job Duties & Responsibilities

• Reviewing and processing import/export documentation to ensure compliance with U.S. Customs regulations.
• Managing and responding to customs rejections and inquiries.
• Providing timely responses to client questions related to customs processes.
• Completing clerical tasks and overseeing the clearance process for goods moving through customs.
• Preparing and submitting documentation for duty drawbacks and refunds.
• Signing and maintaining required brokerage documentation.
• Collaborating with internal and external stakeholders to ensure efficient customs clearance.
• Using specialized software to track inventory and shipments.
• Leveraging internal benchmarks to secure transportation services at competitive rates.
• Performing other related job duties as assigned or required.

 Qualifications

Required Qualifications

• High School Diploma or GED equivalent.
• Minimum of 2 years of relevant experience in customs brokerage or a related field.
• Proficiency in Microsoft Office Suite and Google Workspace applications
• Experience working in a Transportation Management System (TMS) and/or Customer Relationship Management (CRM) system.
• Strong organizational skills with the ability to plan, prioritize, and follow through.
• Strong customer service skills and interpersonal communication (both verbal and written).
• Team-oriented with the ability to collaborate in a fast-paced environment.
• High attention to detail with the ability to shift priorities as business needs evolve.
• Ability to exercise sound judgment, discretion, and problem-solving skills.

Preferred Qualifications

• Bachelor's Degree in Logistics, Transportation, or Supply Chain Management is preferred.

Work Environment & Schedule

Location and Remote Eligibility

• This role is based out of the Rancho Dominguez, CA office
• Schedule: Monday - Friday, 8:00am - 5:00pm
• Regular, on-site presence is required 4 days per week
• The option to work remotely is available 1 day per week or as otherwise directed by the company.

Schedule

• Work hours may vary by shift assignment.
• Schedule may include evenings, weekends, holidays, and overtime based on business needs.
• May be required to be on-call and work as part of a Saturday rotation.

Physical Requirements (Largely Sedentary Role)

• Ability to sit for prolonged periods of time at a desk while working on a computer.
• Ability to use hands and fingers to operate a keyboard, mouse, and telephone.
• Ability to speak and hear clearly in person, virtually, and over the phone.
• Ability to occasionally stand, walk, reach, stoop, or lift up to 10 pounds.