Summary
Location
Leven
Type
part-time
Are you the employer? Manage your company page directly.
About this role
Overview
Store to Home Administrator
Part Time - 25 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday - 11.00am - 8.00pm
UK Notional hourly rate £12.71 per hour
B&Q Nottingham
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Administrator and you’ll be a big part of this.
What's the job?
You’ll create a brilliant experience for every local customer who orders our products online. Working within our Store to Home delivery hub, you’ll be collaborating with your hub team to process online orders, manage stock, maintain an accurate database of products and delivery schedules – plus you’ll be supporting colleagues across your store to answer customer queries. In short, you’ll make sure our online customer experience and delivery service is the best it can be.
What we need:
A brilliant organiser, problem solver and communicator, you’ll feel right at home with us as you’ll be working closely with colleagues and most importantly, our customers. You’re great at working with numbers and spreadsheets to maintain data accuracy, and even better at working with people. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact [email protected] for any recruitment adjustments.
#LI-ONSITE
#LI-TO1
Other facts
About B&Q
We are the UK’s leading home improvement and garden living retailer with over 311 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect.
We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored.
Our team of more than 21,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride.
Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors. For more information on our community initiatives visit diy.com/corporate/community
To read our latest Build a Life project report visit diy.com/responsible-business.
B&Q is part of Kingfisher plc, the international home improvement company, operating 2000 stores in 8 countries across Europe.
What you'll do
- The Store to Home Administrator will create a positive experience for customers ordering online, process orders, manage stock, and maintain delivery schedules. They will also assist colleagues in addressing customer queries.
Join Clera's Talent Pool
Get matched with similar opportunities at top startups
This role is hosted on B&Q's careers site.
Join our talent pool first to get notified about similar roles that match your profile.