Summary
Location
Redditch
Type
full-time
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About this role
Are you an experienced BMS (Building Management System) Desk Technician that’s looking for a new and exciting challenge?
If so, we may have a role which is suited to you!
Arcus are recruiting a BMS Technician who will be responsible for investigating BMS issues utilizing the Trend 963 portal/Vision, KMC and RDM, create daily/weekly reports – automated alarming. The BMS Technician will offer technical advice for all matters surrounding Verisae, and Trend, gather technical information to understanding trend analysis, and send technical reports to various contractors and the client.
What You'll Be Doing
Working within the Arcus FM Bureau, the BMS Technician will support customers ranging from client’s employees, Service and Maintenance contractors, Installation contractors and Arcus FM. They will also audit remote sites pre and post investment work, and carry out pre BMS PPM review. Other responsibilities include;
- Responsible for the continual daily technical functions and duties associated with maintaining web based BMS System.
- Create innovative reports suitable for all levels skillsets to fully understand.
- Produces work requests and initiates follow-up to ensure timely disposition and close-out of actions.
- Responsible for tracking action items and issues through to resolution.
- Assists the Bureau Manager with in the identification of areas for improvement within the Bureau.
- Compiles performance reports for contractors and key stakeholder.
What We're Looking For
The ideal candidate will have excellent knowledge of BEMS covering various manufacturers including Trend, IQ vision, Siemens or Tridium, and experience within a professional customer services. Other requirements include;
- Understanding of FM and support services contracting and performance measurement and monitoring.
- Understanding and experience of the retail industry desirable.
- Excellent verbal communication skills and good telephone manner.
- IT literate with experience of MS Office applications i.e. Word and Excel.
- Excellent administration and time management skills.
- Ability to work under pressure and meet tight deadlines.
- Prepare, evaluate and send technical reports.
- Good HVAC knowledge, knowledge of hot and cold water systems, knowledge of renewable energy and basic electrical knowledge
- Hold a valid UK driving license and own transport.
In return for your hard work we would offer you:
- Salary: Up to £45,905 depending on experience
- Up to 4% discretionary bonus scheme, subject to achievement of targets
- 25 days annual leave + Bank Holidays
- Group personal pension scheme of matched contributions between 5% and 6%
- Health Cash Plan & Life assurance
- Discounts, vouchers, and financial aid programs
- Funded Training Sponsorship Scheme
- Cycle to Work Scheme
At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to all our staff across our organisation.
To be considered for this position please submit your application via the ‘apply’ button.
Requisition ID
2025-6774
Other facts
About Arcus FM
Arcus FM is an award-winning full-service facilities management company self-delivering over 80% of our services across the UK.
Our mobile engineers and cleaners look after a large blue-chip customer base from retail and hospitality to depots and corporate offices. We bring together industry-leading technology, unique skills, and a wealth of sector-specific experience to provide excellent customer service and a safe and welcoming workplace for our customers.
What you'll do
- The BMS Technician will investigate BMS issues, create reports, and provide technical advice. They will also support various stakeholders and track action items to resolution.
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