Fremont
full-time
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WHO WE ARE
AMPHENOL ADVANCED SENSORS
At NovaSensor, an Amphenol company, we are pioneers in high-accuracy sensing solutions. As a global leader in MEMS (Microelectromechanical Systems) technology, we design and manufacture advanced pressure sensors that enable mission-critical applications across medical, automotive, industrial, and consumer markets—from life-saving medical devices to advanced vehicle safety systems and reliable industrial controls.
We are part of Amphenol, a Fortune 500 (NYSE: APH) global leader in advanced interconnect and sensor technologies. Founded in 1932, Amphenol has a nearly 100-year history of innovation, scale, and long-term growth across virtually every major end market. Together, we combine the agility of a technology leader with the stability and global reach of a world-class organization.
SUMMARY OF RESPONSIBILITIES:
The Applications Engineer I provides technical support to sales, marketing, engineering, manufacturing and customers to support ANS products. Provides responsive and pro-active technical support on form, fit, and function of existing products, new products, product application questions, compatibility questions, product failures and de-bug support, installation, and operating questions.
ESSENTIAL FUNCTIONS:
• Able to provide technical support in the handling of technical questions that are posed by sales, customers, distributors, etc. Technical support includes installation, application, and compatibility issues.
• Provides layout drawings and material lists to sales for standard and custom combinations of ANS products.
• Participates in review of new product designs in order to learn and aid engineering in the development of new products.
• Assists in the development of technical manuals as well as application and installation documents.
• Assists in evaluating the functional characteristics of new and existing products for conformance to industry standards.
• Interfaces with customers to provide technical input on product requirements documents for the development of New Products and iterations of existing products.
• Creates customer drawings and BOMs for products.
• Assists in the development of training programs for internal and external training.
• Provides on-site technical support for product failure and installations.
• Develops Visio models from ANS engineering drawings.
• Works on tasks centered around activities that have moderate exposure to ANS and our customer
• Develops solutions to problems of limited complexity. Assisted by senior level staff in completing more complex assignments and implementing designs.
• Follows up with customers to ensure that problems are resolved.
• Contributes to the establishment of goals and receives assignments for those goals.
• Interacts with people to build productive working relationships. Participates in team projects.
QUALIFICATIONS/REQUIREMENTS:
• 1-3 years’ experience in technical support.
• Bachelor’s degree in engineering or related technical field, preferred.
• Ability to understand basic engineering concepts, theories and applications related to engineering.
WHY YOU SHOULD JOIN OUR TEAM
Amphenol is an Equal Opportunity Employer
Amphenol is one of the largest manufacturers on the planet you’ve never heard of. Founded in 1932 and headquartered out of Connecticut, Amphenol is a Fortune 500 company with more than 90,000 employees throughout the world. Our products are a key ingredient in the electronic devices that you use every day. From the cell phone in your pocket and the car you drive, to the network equipment behind your favorite app and website, Amphenol products are everywhere.
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