AIT Worldwide Logistics, Inc. logo
Operations Manager II
full-timePalatine Township$88k - $132k

Summary

Location

Palatine Township

Salary

$88k - $132k

Type

full-time

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About this role

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

 

We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. 

 

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT.  Find out what our people deliver.® means when you come move the world with us!  

 

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

  • Establish and execute company strategy for domestic and international freight movements, leveraging industry trends and best practices.

  • Recruit, develop, and motivate staff to deliver a world-class customer experience and consistently meet or exceed client expectations.

  • Ensure the station has the necessary tools, resources, and systems to succeed and sustainably grow international product lines.

  • Collaborate with current and prospective logistics service providers and internal AIT departments to develop the most effective operational strategies.

  • Implement strategic plans by establishing, measuring, and managing key performance metrics with service providers, vendors, and internal AIT teams.

  • Oversee the timely, accurate, and efficient flow of products throughout the network.

Responsibilities

  • Develop and execute the station's operations strategy of AIT for enhancing the customer experience and maximize station performance.
  • Ensure processes and metrics are in place to ensure growth, service and profitability goals are accomplished with the operations environment as well as other station departments.
  • Manage and communicate with AIT’s carriers insuring best value and service vs objectives.
  • Ensures providers meet and adhere to their service commitments and agreed terms of service.
  • Exhibits strong negotiating skills and execution in service provider Agreements including ad hoc and spot rates.
  • Ability to track performance and develop strategic processes and proactively improve efficiencies and reduce lead time lanes.
  • Provides coaching and mentoring employees in a broad global environment.
  • Actively support key account operations requirements and insure service execution and reliability.
  • Continue to build rapport with clients and work to develop new opportunities and create and manage key visual tools and tracking processes.
  • All other job duties as assigned
  • The wage range for this position is $88,170.00-$132,250.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience

Qualifications

  • Bachelor’s degree in logistics, preferred. 

  • 7-10 years of international freight forwarding, airfreight and ocean freight, preferred. 

  • P&L experience, preferred. 

  • 1-3 years of operations supervisory experience and managing a team, required. 

  • Previous experience in a diversified freight forwarding industry, preferred. 

  • Procurement skills; Operational and P&L management of global products and services in a high performance organization. 

  • Excellent organization and time management skills. 

  • Excellent communication skills both written and oral with the ability to communicate to employees, manager and upper management levels

What AIT Can Offer You

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

 

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.

Other facts

Tech stack
Operations Strategy,Customer Experience,Performance Metrics,Negotiation Skills,Coaching,Mentoring,Procurement Skills,P&L Management,Time Management,Communication Skills,Logistics,Freight Forwarding,Team Management,Service Execution,Efficiency Improvement,Problem Solving

About AIT Worldwide Logistics, Inc.

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes end-to-end deliveries via sea, air, ground and rail — on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe, the Middle East and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more at www.aitworldwide.com.

Our Mission
At AIT, we provide solutions to earn our customers' trust, leveraging our products, regions and vertical markets, all backed by a high-performance culture.

Our Vision
Become the global logistics provider respected for delivering a world-class experience.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Transportation, Logistics, Supply Chain and Storage

What you'll do

  • The Operations Manager II will establish and execute the company's strategy for freight movements while ensuring a world-class customer experience. They will also oversee the operational strategies and manage key performance metrics to ensure growth and profitability.

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Frequently Asked Questions

What does AIT Worldwide Logistics, Inc. pay for a Operations Manager II?

AIT Worldwide Logistics, Inc. offers a competitive compensation package for the Operations Manager II role. The salary range is USD 88k - 132k per year. Apply through Clera to learn more about the full compensation details.

What does a Operations Manager II do at AIT Worldwide Logistics, Inc.?

As a Operations Manager II at AIT Worldwide Logistics, Inc., you will: the Operations Manager II will establish and execute the company's strategy for freight movements while ensuring a world-class customer experience. They will also oversee the operational strategies and manage key performance metrics to ensure growth and profitability..

Why join AIT Worldwide Logistics, Inc. as a Operations Manager II?

AIT Worldwide Logistics, Inc. is a leading Transportation, Logistics, Supply Chain and Storage company. The Operations Manager II role offers competitive compensation.

Is the Operations Manager II position at AIT Worldwide Logistics, Inc. remote?

The Operations Manager II position at AIT Worldwide Logistics, Inc. is based in Palatine Township, Illinois, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Operations Manager II position at AIT Worldwide Logistics, Inc.?

You can apply for the Operations Manager II position at AIT Worldwide Logistics, Inc. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about AIT Worldwide Logistics, Inc. on their website.