AIT Worldwide Logistics, Inc. logo
Operations Agent - Ocean
full-timeRotterdam

Summary

Location

Rotterdam

Type

full-time

Claim this Company

Are you the employer? Manage your company page directly.

Explore Jobs

About this role

Introduction

Move the world with us! 

Join us at AIT, where we believe every day presents an opportunity to make a global impact!We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT.  Find out what our people deliver.® means when you come move the world with us!  Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

Are you passionate about international logistics and ready to make waves in ocean freight operations? At AIT Worldwide Logistics, we’re looking for a detail-oriented and customer-focused Operations Agent – Ocean to join our growing team in Rotterdam. If you thrive in a fast-paced environment and enjoy coordinating global shipments, this is your opportunity to grow with a world-class logistics provider.

Responsibilities

  • Coordinate day-to-day import and export ocean freight shipments in and out of the Netherlands
  • Communicate with customers, carriers, ports, and internal teams to ensure timely loading, departures, and arrivals
  • Prepare accurate and profitable shipment quotations based on customer requirements
  • Ensure all documentation, certificates, and regulatory requirements are in place for each shipment
  • Track shipments, manage exceptions, and proactively resolve delays or issues
  • Handle data entry, billing, and compliance for all international ocean operations
  • Collaborate with sales and customer service teams to maintain high customer satisfaction
  • Ensure adherence to customer SOPs, AIT KPIs, and regulatory standards
  • Coordinate with international partners and cartage agents for delivery and recovery
  • Support Dangerous Goods shipments in compliance with applicable laws (if applicable)
  • Contribute to a safe and secure work environment by reporting risks and suggesting improvements

Qualifications

  • High School Diploma or equivalent
  • min. 3 years experience in international freight forwarding (ocean freight preferred)
  • Strong problem-solving and organizational skills
  • Ability to work both independently and collaboratively in a high-volume environment
  • Fluent in English (spoken and written); additional European languages are a plus
  • Proficient in Microsoft Office (Excel, Outlook, Word); CargoWise experience is a plus
  • Familiarity with ITAR, TSA, or Dangerous Goods regulations is an advantage
  • Customer-focused mindset with excellent communication skills
  • Quick learner, adaptable, and detail-oriented

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarding company headquartered in Chicago USA. For more than 40 years, customers have relied on AIT as an industry leader for supply chain solutions with a consultative approach, a global network and trusted partners in virtually every industry. These include aviation, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by sustainable, user-friendly technology, AIT's flexible business model enables customized door-to-door deliveries by sea, air, land and rail - on time and on budget. With experienced teammates, in more than 100 global locations across Asia, Europe, India and North America, AIT offers full-service options, these include customs brokerage, warehouse management and all-round worry-free services.  

What AIT Can Offer You

We believe in rewarding your talent and supporting your growth. In addition to a competitive salary and comprehensive benefits package, you’ll enjoy:
  • 27.5 holiday days per year to relax and recharge.
  • A solid pension plan to secure your future.
  • Access to an online learning library and regular training opportunities to support your professional growth.
  • Employee support programs focused on your well-being.
  • Five paid volunteer hours per year, giving you time to make a difference.
  • Exclusive employee discounts through Deel, adding extra perks to your everyday life.

Other facts

Tech stack
International Logistics,Ocean Freight,Customer Focused,Problem Solving,Organizational Skills,Data Entry,Billing,Compliance,Communication Skills,Detail Oriented,Microsoft Office,CargoWise,Dangerous Goods Regulations,Adaptability,Team Collaboration,Shipment Tracking

About AIT Worldwide Logistics, Inc.

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes end-to-end deliveries via sea, air, ground and rail — on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe, the Middle East and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more at www.aitworldwide.com.

Our Mission
At AIT, we provide solutions to earn our customers' trust, leveraging our products, regions and vertical markets, all backed by a high-performance culture.

Our Vision
Become the global logistics provider respected for delivering a world-class experience.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Transportation, Logistics, Supply Chain and Storage

What you'll do

  • Coordinate day-to-day import and export ocean freight shipments, ensuring timely communication with customers and carriers. Prepare shipment quotations and manage documentation for compliance and regulatory requirements.

Join Clera's Talent Pool

Get matched with similar opportunities at top startups

This role is hosted on AIT Worldwide Logistics, Inc.'s careers site.
Join our talent pool first to get notified about similar roles that match your profile.

Frequently Asked Questions

What does a Operations Agent - Ocean do at AIT Worldwide Logistics, Inc.?

As a Operations Agent - Ocean at AIT Worldwide Logistics, Inc., you will: coordinate day-to-day import and export ocean freight shipments, ensuring timely communication with customers and carriers. Prepare shipment quotations and manage documentation for compliance and regulatory requirements..

Why join AIT Worldwide Logistics, Inc. as a Operations Agent - Ocean?

AIT Worldwide Logistics, Inc. is a leading Transportation, Logistics, Supply Chain and Storage company.

Is the Operations Agent - Ocean position at AIT Worldwide Logistics, Inc. remote?

The Operations Agent - Ocean position at AIT Worldwide Logistics, Inc. is based in Rotterdam, South Holland, Netherlands. Contact the company through Clera for specific work arrangement details.

How do I apply for the Operations Agent - Ocean position at AIT Worldwide Logistics, Inc.?

You can apply for the Operations Agent - Ocean position at AIT Worldwide Logistics, Inc. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about AIT Worldwide Logistics, Inc. on their website.