Summary
Location
Amsterdam
Type
full-time
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About this role
Introduction
Move the world with us!
AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us!
Does that sound interesting? Then make AIT Worldwide Logistics the next stop on your career ladder!
Overview
The Life Science Specialist will work within the Life Science Division as an operational expert. They will be responsible for fulfilling client requirements and expectations in regards to WHO GDP legislation (latest version), liaising with internal parties and external suppliers, execurion of Quality GDP requirements i.e. process, documentation, non-conformity handling and job accounting.
Responsibilities
- Dealing with Customer enquiries
- Preparing spot quotations and obtaining rates
- Receive and review orders as per customer requirements as per AITs GDP Policy assuring product safety
- Shipment preparation and transaction as per current and valid Policies, Processes and Guidelines (see QMS)
- Immediate Non-Conformity handling assuring product safety and customer satisfaction
- Documentation compliance as per required international conventions e.g. Air, Road, Ocean and or Customs formalities
- Shipment invoicing within given timelines and document distribution
- Check and accept incoming invoices and charges
- Finalize shipment accounting and file closure
- Ensure that within the country all internal and external customer reports/ analysis/ information are performed / established (according to valid SOPs and/ or to internal guidelines)
- Coordinate area performance issues resolution
- Coordinate/ address specific customer requirements within AIT Operations as per valid Policies
- Shared responsibility with the TLs to manage the ad-hoc quotations requested by customer
- Handle additional tasks according to specific customer SOP requirements
- Support resolution of local NCR’s, complaints, claims
- Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations (as applicable).
Qualifications
- Associates Degree or equivalent
- Experience of 3-5 years
- Experience in transportation and/or supply chain solutions, ideally in the Pharmaceurical sector
- Experience in GDP related quality assurance is beneficial
- Proven track record in Customer Service related activities
- Demonstrated work experience in process implementation, customer service and logistics, preferably in the Life Science sector
- Ability to work independently and in a group environment
- Knowledge of CargoWise preferred
- Fluent oral and written English is a must, ability to speak Dutch would be an asset
- Pro-active, target driven, solutions-oriented and good attention to detail
- Flexible and positive attitude to excel in a client-driven environment with commercial awareness
About AIT Worldwide
AIT Worldwide Logistics is a global freight forwarding company headquartered in Chicago USA. For more than 40 years, customers have relied on AIT as an industry leader for supply chain solutions with a consultative approach, a global network and trusted partners in virtually every industry. These include aviation, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by sustainable, user-friendly technology, AIT's flexible business model enables customized door-to-door deliveries by sea, air, land and rail - on time and on budget. With experienced teammates, in more than 100 global locations across Asia, Europe, India and North America, AIT offers full-service options, these include customs brokerage, warehouse management and all-round worry-free services.
What AIT Can Offer You
In addition to a competitive salary and benefits, we offer great programs for our employees, for example, 5 volunteer hours a year to give back to the community in a charitable event.
Other facts
About AIT Worldwide Logistics, Inc.
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes end-to-end deliveries via sea, air, ground and rail — on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe, the Middle East and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more at www.aitworldwide.com.
Our Mission
At AIT, we provide solutions to earn our customers' trust, leveraging our products, regions and vertical markets, all backed by a high-performance culture.
Our Vision
Become the global logistics provider respected for delivering a world-class experience.
What you'll do
- The Life Science Specialist will manage customer inquiries, prepare quotations, and ensure compliance with GDP policies. They will also handle documentation, invoicing, and coordinate performance issue resolutions.
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